News

Financial applications

• November 22, 2016 22 Nov'16

  Middle East bank to launch AI for customer support

  Middle East bank Emirates NBD is piloting artificial intelligence to automate customer services

• November 17, 2016 17 Nov'16

  Dutch bank ING to spend millions ‘disrupting’ its own business

  Dutch bank ING used digital technology to reinvent itself following the financial crash, and is about to reinvent itself again, says its global CTO, Brendan Donovan

• November 17, 2016 17 Nov'16

  Lending platform pioneer Zopa aims to become a UK bank

  Zopa, the company that pioneered the peer-to-peer lending sector with its tech platform, looks to add more disruption to the retail banking market

• November 16, 2016 16 Nov'16

  UK almost bottom of OECD pile for ICT investment

  The UK ranks low in terms of how much it invests in the ICT infrastructure as a proportion of GDP

• November 07, 2016 07 Nov'16

  Oracle consummates acquisition of NetSuite, eyes $1bn cloud revenue

  $9.3bn acquisition is in line with Oracle’s avowed move to cloud as a delivery mode for its business applications

• November 01, 2016 01 Nov'16

  Insurers face same legacy system battle as retail banks

  The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems

• October 26, 2016 26 Oct'16

  Botched IT migration cost Vodafone customers thousands

  Ofcom imposes multimillion-pound fine on mobile operator after an investigation uncovered multiple failings arising from a problematic IT systems migration

• October 25, 2016 25 Oct'16

  Insurers are joining fintech party

  Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope

• October 24, 2016 24 Oct'16

  UAE telco launches mobile wallet

  Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East

• October 18, 2016 18 Oct'16

  Abu Dhabi Securities Exchange uses blockchain for e-voting

  Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service

• September 28, 2016 28 Sep'16

  Mastercard woos software developers with API platform

  Credit card company Mastercard is investing heavily in digital payments and wants to engage with developers and startups

• September 26, 2016 26 Sep'16

  Emirates Islamic bank and the Muslim finance revolution

  The CIO at Dubai-based bank Emirates Islamic tells Computer Weekly how IT is supporting the company through industry change

• September 13, 2016 13 Sep'16

  Banks and fintech firms respect each other, says HSBC boss

  The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss

• September 13, 2016 13 Sep'16

  DNB and Nordea to merge IT operations for Baltic super bank

  Two of the Nordic region’s banks will use joint operations, including IT, to help them grow in the Baltic area

• September 08, 2016 08 Sep'16

  Bank IT spending to hit $241bn across four major global regions

  IT spending across four major economic regions will increase by around 4% in 2016, but Europe is the least certain

• September 07, 2016 07 Sep'16

  Barclays uses blockchain for trade finance transactions

  Barclays Bank has successfully tested the use of blockchain technology to complete a large trade finance agreement, which promises huge efficiencies

• August 05, 2016 05 Aug'16

  RBS abandons IT project for hiving off 300+ bank branches

  RBS has abandoned a project to create an IT platform to support the sell-off of more than 300 bank branches

• August 04, 2016 04 Aug'16

  Singapore’s DBS Bank signs up to Amazon cloud

  The latest move in the cloud journey of DBS bank in Singapore is an agreement with Amazon Web Services

• July 11, 2016 11 Jul'16

  Visa’s Dubai innovation centre to focus on digital payments

  Visa has opened a technology innovation centre in Dubai to focus on cashless payments

• June 28, 2016 28 Jun'16

  Finland’s prisons move to a cashless world

  Inmates in Finland’s prisons will no longer need to use cash as a pre-paid card system is rolled out

• June 27, 2016 27 Jun'16

  Banking IT community faces uncertain Brexit future

  The financial services IT community faces a period of uncertainty as finance firms reassess plans following the EU referendum result

• June 13, 2016 13 Jun'16

  Singapore banks adopt voice biometrics for user authentication

  Banks in Singapore are rolling out biometric technology to improve customer services by speeding up the authentication process

• June 13, 2016 13 Jun'16

  Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger

  The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion

• June 06, 2016 06 Jun'16

  ‘Considerable risk’ if Post Office replaced Horizon system, says chairman

  Post Office chairman Tim Parker says there would be ‘considerable risk’ associated with changing its Horizon computer system

• May 27, 2016 27 May'16

  Bristol Water outsources IT as business model transforms

  Bristol Water outsources IT to Wipro to support it through a period of transformation to its operating model

• May 19, 2016 19 May'16

  ING Turkey uses digital technology to improve services and grow customer base

  Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices

• May 09, 2016 09 May'16

  Post Office apologises as system goes down

  The Post Office computer system failed on 9 May 2016, leaving sub-postmasters unable to open branches

• May 06, 2016 06 May'16

  Swedbank boosts customer service with a virtual assistant

  Nuance Nina will offer basic frontline support for online customers

• April 15, 2016 15 Apr'16

  Capgemini to build 100-strong team of blockchain specialists

  The IT services firm is building a team of 100 blockchain experts as banks start to consider the technology as the future of financial services

• April 12, 2016 12 Apr'16

  UK poised to lead global fintech sector, says Tech City chair Eileen Burbidge

  Tech City chair and venture capital expert says the UK is in a position to become a world leader in financial services and sheds light on how cloud can provide failing firms with a stay of execution

• March 23, 2016 23 Mar'16

  Android Pay UK launch announced by Google

  Google is entering the UK mobile phone payments market, with Android Pay expected to be available in months

• March 16, 2016 16 Mar'16

  Fintechs want to take one-third of traditional banks’ business

  Banks know they could lose large chunks of business to fintech firms, but if the challengers have their way, it will be more than expected

• March 16, 2016 16 Mar'16

  Rolls-Royce cloud HR project will pay for itself in two years

  HR IT director Mark Judd explains how engineering and aerospace firm swapped ageing ERP and spreadsheets for a company-wide core HR system

• March 16, 2016 16 Mar'16

  Atom Bank to offer artificial intelligence-based customer support

  Digital bank is integrating AI into its mobile banking app for customers to access support

• March 16, 2016 16 Mar'16

  Oracle Q3 2016: cloud revenue grows, US currency strength takes toll

  SaaS and PaaS combined contributed $583m in third quarter, up 57% in US dollar terms, while IaaS was down 2% in dollars to $152m

• February 25, 2016 25 Feb'16

  Payments regulator wants banks to sell stakes in Vocalink

  The UK payments regulator wants banks to loosen their grip on the payments infrastructure by selling off some of their stake in it

• February 15, 2016 15 Feb'16

  Sweden’s NFT Ventures looks to Finland for fintech startups

  Swedish startup fund that targets financial technology developers has expanded its reach into Finland

• February 10, 2016 10 Feb'16

  Insurance giant RSA announces another outsourcing deal

  Insurance company RSA has penned its second major outsourcing contract in a week as it extends a BPO contract with Accenture

• February 08, 2016 08 Feb'16

  Post Office faces group litigation over Horizon IT as subpostmasters fund class action

  Subpostmasters who claim to have been wrongly convicted of fraud take the Post Office to court after getting the funds for a group action

• February 05, 2016 05 Feb'16

  Visa opens up its technology to developers

  Software developers at fintech companies and banks are to be given access to Visa’s technology

• January 26, 2016 26 Jan'16

  Could Sweden become the first cashless society?

  Sweden is fast becoming a country where cash is on the periphery of payments, and some think it might be the first to become cashless

• January 20, 2016 20 Jan'16

  Mobile services helping banks retain customers and add revenue

  Investments in mobile banking services are helping banks increase revenue and retain customers

• January 05, 2016 05 Jan'16

  HSBC suffers major online banking failure

  HSBC customers unable to access online banking services as the UK bank suffers internal technical issue.

• December 24, 2015 24 Dec'15

  Top 10 financial services IT stories of 2015

  The financial services industry is undergoing unprecedented change, driven by IT and regulation.

• December 18, 2015 18 Dec'15

  More than a quarter of Brits bank on mobile, but branches still popular

  More and more people in the UK are banking on their smartphones, but more than a third still visit branches regularly

• December 09, 2015 09 Dec'15

  Volvo finance department expands system support beyond Sweden

  Volvo Group Treasury has extended an outsourcing agreement with Virtusa to give it the same support response times worldwide

• December 03, 2015 03 Dec'15

  Workday ringfences support in Europe after Safe Harbour ruled unsafe

  US cloud HR and financial services provider reponds to Safe Harbour failure by ringfencing European data

• November 20, 2015 20 Nov'15

  Group litigation against Post Office being prepared in Horizon dispute

  Subpostmasters who believe they have been wrongly punished for misaccounting or theft due to flawed computer system prepare group legal action against Post Office

• November 18, 2015 18 Nov'15

  Post Office IT support email reveals known Horizon flaw

  An email from Post Office IT support reveals a problem with the Horizon system and supporting processes that could lead to accounting errors

• November 17, 2015 17 Nov'15

  Deutsche Bank signs India’s HCL Technologies for digital services and systems integration

  Deutsche Bank is expanding its long-established relationship with IT services supplier HCL Technologies as it forges on with its digital transformation