News

Financial applications

• March 31, 2014 31 Mar'14

  FCA to probe banking IT

  UK financial services regulators are investigating IT at banks following a number of high profile outages that have left consumers unable to access their money

• March 25, 2014 25 Mar'14

  SITA harnesses Indian suppliers for finance and procurement systems

  Airport business communications and IT service provider SITA is working with two India based IT services firms to transform and support finance systems

• March 20, 2014 20 Mar'14

  Application support and maintenance costs increase 29%

  The cost of supporting and maintaining applications is increasing every year for Global 2000 companies in the US and UK, according to a study of 300 CIOs

• March 20, 2014 20 Mar'14

  Cumberland Building Society moves ATMs from ageing Windows XP

  Cumberland Building Society has moved its ATMs to Microsoft Windows 7 operating system as support for the existing XP system ends next month

• March 19, 2014 19 Mar'14

  Oracle finally sees revenue growth from hardware business

  Oracle has finally seen a boost from its server business, with hardware sales up 8% in its latest financial results

• March 17, 2014 17 Mar'14

  A billion payments to go through Paym by 2018

  The Payments Council forecasts one billion payments to be made through Paym to people using mobile phone numbers by the end of 2018, according to a report

• March 13, 2014 13 Mar'14

  Visa racks up 94 million UK contactless payments in 2013

  The UK is the second highest adopter of Visa contactless payments in Europe

• March 10, 2014 10 Mar'14

  Student Loans Company transforms IT to standardise customers' experience

  The Student Loans Company is transforming its IT to standardise customers' experience across all its communication channels

• March 05, 2014 05 Mar'14

  Half of CIOs believe business has too many applications

  Almost half (48%) of CIOs believe their business has more applications than it needs and only 37% think most of their applications are business critical, according to a study

• March 05, 2014 05 Mar'14

  Payments market to open to new service providers

  The Financial Conduct Authority (FCA) is planning to open up the payments sector to new companies to improve competition

• March 05, 2014 05 Mar'14

  The wider implications of Oracle's Rimini licensing dispute

  Companies may need to distinguish between software development work on commercial software they do themselves and what they outsource

• February 20, 2014 20 Feb'14

  Welcome Break speeds up payments transactions

  Welcome Break has upgraded its entire payments system to improve the speed of services to customers and streamline end-of-day management transactions

• February 07, 2014 07 Feb'14

  Met Police releases ‘Total Technology’ IT strategy

  The Metropolitan Police Service has released a three to four-year plan on how to transform the use of technology in the organisation

• February 04, 2014 04 Feb'14

  Satya Nadella replaces Steve Ballmer as Microsoft CEO

  Microsoft has named Satya Nadella as CEO almost six months after former incumbent Steve Ballmer announced his retirement

• January 30, 2014 30 Jan'14

  UK Eurozone suppliers can no longer ignore Sepa standard

  UK suppliers to Eurozone businesses risk losing customers if they cannot take payment using the Single European Payments Area (Sepa) standard

• January 29, 2014 29 Jan'14

  Gaming site bets on flexible benefits software

  Online gaming company Bwin.party is betting on specialist benefits software to help it attract and retain its top talent

• January 28, 2014 28 Jan'14

  BBC failed to get "sufficient grip” over failed DMI project, says NAO

  The National Audit Office has slammed the BBC over its failed Digital Media Initiative (DMI), project saying the broadcaster was “too optimistic” and the BBC executive “did not have sufficient grip of the programme"

• January 28, 2014 28 Jan'14

  Lloyds excuse for IT glitch not plausible, says bank IT expert

  Lloyds Banking Group’s statement that a server problem caused a three hour service disruption for customers is not plausible but problems with failover systems could be at fault

• January 27, 2014 27 Jan'14

  Lloyds is the latest bank to experience major IT outage

  Customers of Lloyds, TSB and HBOS were unable to use their cards for a three-hour period yesterday due to a major IT glitch

• January 21, 2014 21 Jan'14

  Allianz deploys Rumba to provide secure mainframe administration

  Insurer Allianz UK has deployed Rumba terminal emulator software from MicroFocus to provide a mainframe-based policy admin system

• January 20, 2014 20 Jan'14

  Businesses accelerate Sepa migrations

  Figures from the European Central Bank (ECB) reveal more businesses are becoming Sepa compliant

• January 16, 2014 16 Jan'14

  ERP implementations, upgrades on the up across Europe in 2014

  UK and European IT looks set to review ERP and intensify focus on BPM in 2014, finds TechTarget/Computer Weekly IT priorities survey

• January 14, 2014 14 Jan'14

  IT spending priorities survey shows UK European data management lead

  IT professionals in UK organisations are more intent on spending on data management in 2014 than their counterparts in Germany and France

• January 14, 2014 14 Jan'14

  Post Office seeks contractors for network and back-office work

  The Post Office is looking for IT services firms to provide back-office IT applications and networking technologies in contracts worth hundreds of millions of pounds

• January 09, 2014 09 Jan'14

  UK bank IT systems "a long way from being robust"

  A senior Bank of England official said UK bank IT systems a very long way from being robust, while giving evidence at Westminster Committee

• January 06, 2014 06 Jan'14

  Is cloud computing almost too good to be true for banks?

  The cloud’s most obvious benefits will enable banks to keep up with technology changes while reducing costs

• December 30, 2013 30 Dec'13

  Top 10 supplier profiles 2013

  Are you thinking of doing business with an IT technology supplier? Check out our independent profiles of the leading technology companies.

• December 27, 2013 27 Dec'13

  Top 10 financial services IT stories of 2013

  2013 has been the first year for a while when businesses have talked about growth. While the finance sector remains ultra-cautious there are investments being made in technology as customers demand new ways of interacting with banks

• December 23, 2013 23 Dec'13

  Top 10 business applications stories of 2013

  Innovation at Ferrari, DMG Media, BAE Systems, and others; while SAP and Oracle stake strategic claims to cloud and high-speed analytics

• December 13, 2013 13 Dec'13

  CIO interview: Joan Miller director of Parliamentary ICT

  Parliamentary ICT director Joan Miller talks about how Parliament should use technology and the challenges of the digital world

• December 13, 2013 13 Dec'13

  Avon drops SAP big bang transformation

  Cosmetics giant Avon has halted its multi-year SAP rollout due to a poor return on investment.

• December 12, 2013 12 Dec'13

  CIO Interview, David Southern, CIO WWF UK

  UK CIO of the World Wildlife Fund for Nature (WWF), David Southern, describes a technology refresh at its Woking HQ

• December 06, 2013 06 Dec'13

  FCA investigation into RBS crash last year not complete as new IT crisis hits

  The Financial Conduct Authority (FCA) has yet to complete an investigation into a massive IT failure at the Royal Bank of Scotland last year

• December 05, 2013 05 Dec'13

  Norfolk and Suffolk police outsource back-office systems

  Norfolk and Suffolk Constabularies are outsourcing ERP and duty management systems to Capgemini in a seven-year deal worth £3.75m

• December 05, 2013 05 Dec'13

  700,000 benefit claimants miss out on Universal Credit deadline

  The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline

• December 04, 2013 04 Dec'13

  How endemic is IT underinvestment in UK retail banking?

  The Royal Bank of Scotland has failed to invest properly in its IT system, but it is not alone

• December 02, 2013 02 Dec'13

  Ipswich Building Society forced to change IT services supplier

  Ipswich Building Society was part of a group of companies that had to find new IT service provider following a decision by the incumbent supplier to exit the business

• November 26, 2013 26 Nov'13

  Nationwide first to launch Visa V.me, despite RBS trial

  Nationwide Building Society is offering a digital wallet to its customers after launching Visa’s V.me service - 18 months after the service was made available in the UK

• November 25, 2013 25 Nov'13

  150 subpostmasters file claims over 'faulty' Horizon accounting system

  About 150 subpostmasters have filed claims to the investigation into the allegedly faulty Post Office accounting system used by thousands of subpostmaters

• November 19, 2013 19 Nov'13

  Barclays extends mobile money platform for easier payments

  Barclay’s Bank has released the latest update to Pingit with functionality that enables businesses to pay people using only their mobile phone numbers

• November 18, 2013 18 Nov'13

  Salesforce promises $5bn revenue for 2014

  Cloud company Salesforce.com claims it will reach revenues of $5bn for the full fiscal year, despite third quarter results showing a sequential drop

• November 14, 2013 14 Nov'13

  Cloud imperative for companies to remain agile, says AWS

  Both enterprise and startups can benefit from the cloud, enabling employees to become more innovative, says Amazon Web Services

• November 14, 2013 14 Nov'13

  MoD appoints new CIO and releases ICT strategy

  The Ministry of Defence (MoD) has appointed Yvonne Ferguson as CIO and released its latest Defence ICT Strategy document

• November 13, 2013 13 Nov'13

  Consulting firm saves thousands by billing in the cloud

  Consulting and outsourcing company Xoomworks claims to be making savings of over £10,000 a year, after introducing a cloud-based system to track its consultant’s billable hours.

• November 07, 2013 07 Nov'13

  RBS Markets deploys IBM Rational for virtual testing

  Royal Bank of Scotland is investigating how it could extend a virtual test environment to support future development projects

• November 04, 2013 04 Nov'13

  Co-operative Bank’s future dependent on £500m IT investment

  Co-operative Bank has set aside £500m for four stage IT transformation as it attempts to stabilise after investors contribute to a £1.5bn rescue

• November 04, 2013 04 Nov'13

  Zurich Insurance Group to streamline finance IT

  Zurich Insurance Group has signed a five-year deal with Accenture to develop, implement and manage finance and business intelligence applications in multiple countries including the UK.

• October 31, 2013 31 Oct'13

  Companies are not taking advantage of data analytics, research says

  Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports

• October 31, 2013 31 Oct'13

  Companies need to think about user experience as HR technology takes off

  Companies are replacing 10-year old, on-premise HR systems, with cloud based alternatives, says consultant Jason Averbrook,

• October 31, 2013 31 Oct'13

  Explosive IT outsourcing figures mask industry realignment

  The latest figures on global IT outsourcing sales from ISG reflect a realignment in IT services as they are bought in different ways

• October 30, 2013 30 Oct'13

  Former Lord Justice of Appeal Hooper joins Post Office Horizon investigation

  The Post Office's Horizon accounting IT inquiry appoints former Lord Justice of Appeal Anthony Hooper to chair mediation stage

• October 28, 2013 28 Oct'13

  Aerospace company turns to cloud in $4m HR IT project

  Problems finding skilled engineers has prompted BE Aerospace to sign deal with SuccessFactors for cloud HR technology.

• October 28, 2013 28 Oct'13

  End in sight for sub-postmaster claims against Post Office's Horizon accounting system

  Sub-postmasters' claims of errors made by the Horizon accounting system could be completed in three months

• October 25, 2013 25 Oct'13

  Capital markets set to increase cloud investment, predicts Ovum

  Both the buy side and sell side of the capital markets are set to increase their IT spend on cloud computing services, says research firm

• October 24, 2013 24 Oct'13

  European Central Bank warns against last-minute Sepa migrations

  The European Central Bank warns firms that have left migration to the Single European Payments Area (Sepa) they could face problems

• October 23, 2013 23 Oct'13

  First Direct advises customers on contactless payments

  First Direct is reacting to fears that contactless card payments could be made by mistake by advising customers that it is better to remove cards from wallets when making payments

• October 23, 2013 23 Oct'13

  Seven day account switching-service fuels modest increase in activity

  The seven day account switching service launched last month has led to an 11% increase in the number of consumers switching accounts in the last month compared to last year.

• October 09, 2013 09 Oct'13

  Engineering firm aims to automate HR system for 150,000 employees

  Power and automation company, ABB is to automate and simplify its HR processes in a project that aims to make HR technology as easy to use as Google. The project, dubbed the Google-isation of HR, will allow employees and managers to look for HR ...

• October 09, 2013 09 Oct'13

  Misys expects payback in 12 months from talent management in the cloud

  Financial software company Misys has opted for a cloud based talent management system, after SAP proved wanting.

• October 04, 2013 04 Oct'13

  CIO interview: Carlos Morgado, CTO, Just Eat

  Carlos Morgado, group CTO of online takeaway service Just Eat, discusses the company's move to public cloud

• October 01, 2013 01 Oct'13

  Ministry of Defence upgrades Oracle HR and payroll system

  The Service Personnel and Veterans Agency of the Ministry of Defence (MoD) has upgraded its Oracle HP and payroll system

• October 01, 2013 01 Oct'13

  UK trading sector faces challenges as US regulator prepare rules

  UK trading firms will have to makes their trading software more resilient to ensure they comply with the imminent regulations being put together by the US SEC

• September 27, 2013 27 Sep'13

  Bank account switching service project attracts global attention

  The success of the Payments Councils project to introduce a system to reduce the time to switch current account providers has stirred interest overseas

• September 20, 2013 20 Sep'13

  Skandia chooses Pitney Bowes for event-driven customer communications

  Skandia Bank is seeking to advance its digital strategy using customer communication software from Pitney Bowes

• September 13, 2013 13 Sep'13

  Bank takes outsourcing to extreme with appstore

  French banking giant Credit Agricole has created an app store to provide banking apps to customers and get ideas for new apps

• September 09, 2013 09 Sep'13

  Lloyds website continuity hit as TSB launches

  Lloyds Banking Group websites, including the new standalone TSB, have been hit by problems on TSB launch day

• September 05, 2013 05 Sep'13

  Direct debit failures costly to businesses

  Businesses risk losing money and customers due to mistakes made when setting up direct debit and credit payments

• September 02, 2013 02 Sep'13

  Co-operative Bank ditches core banking migration

  The Cooperative Bank has ditched its plan to migrate its core banking system to an off-the-shelf system from Infosys, amid huge losses

• August 15, 2013 15 Aug'13

  Public cloud limitations drive enterprises to hybrid cloud, shows study

  Many enterprises are turning to a hybrid cloud model as the limitations of public cloud platforms become more apparent

• August 02, 2013 02 Aug'13

  Taylor Wimpey builds cloud forecasting process with Anaplan

  Homebuilder Taylor Wimpy teams up with Anaplan to ditch its old Excel suite and head for the cloud

• July 30, 2013 30 Jul'13

  Customer demand for digital shakes up banking business cases

  Customer demand for new ways of banking is forcing retail banks to look at new ways to justify IT investments

• July 25, 2013 25 Jul'13

  Banks speeding recruitment to get best talent

  Some banks are taking advantage of the slow recruitment processes of competitors to get the best IT professionals in the market.

• July 15, 2013 15 Jul'13

  Lower uptake of cloud, ICT limiting medium-sized enterprises' productivity: CEBR

  Medium-sized enterprises in the UK lagging behind large businesses in terms of productivity, because of lower adoption of ICT and cloud

• July 08, 2013 08 Jul'13

  Post Office Horizon system investigation reveals concerns

  Investigation into the allegedly faulty accounting system used by sub-postmasters has revealed serious concerns

• July 05, 2013 05 Jul'13

  Time is running out to make business systems Sepa compliant

  Only 2.5% of direct debit payments and 45% of credit transfers are compliant with the Sepa standard required by February, says Experian

• July 04, 2013 04 Jul'13

  Buyer beware: Millions lost from rip-off software licences

  Software buyers are vulnerable to exploitation due to the demise of traditional user groups combined with aggressive sales targets

• June 24, 2013 24 Jun'13

  Barclays changes terms and conditions to harness big data

  Barclays Bank is to use customer data to innovate around customer services and provide insights to business customers

• June 20, 2013 20 Jun'13

  Banking commission calls for IT involvement

  The Banking Commission says investment is needed in the “patchy and outdated in-house IT systems” at banks and calls for the inclusion of IT experts in a panel to investigate making it easier for consumers to switch accounts.

• June 18, 2013 18 Jun'13

  UK mobile industry remains behind the times in digital payments technology

  The mobile payments industry is struggling to grow due to many convoluted payment technologies that are difficult to develop for

• June 18, 2013 18 Jun'13

  Investigation into Post Office accounting system to drill down on strongest cases

  The investigation into the Post Office’s allegedly faulty accounting system will focus on a select few of the 47 claims

• June 11, 2013 11 Jun'13

  Lloyds customer complaints plummet after automating manual processes

  Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes

• June 06, 2013 06 Jun'13

  Sports performance data analytics fuels Opta’s business expansion

  Football performance data could play a role in clubs’ scouting efforts, and even in footballer market evaluation, according to OptaSports Data

• May 10, 2013 10 May'13

  CIO Interview: Graeme Hackland, CIO, Lotus F1 Team

  Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track

• May 08, 2013 08 May'13

  Sainsbury’s outsources banking following £248m deal with Lloyds

  Sainsbury's Bank is embarking on a project to move its customers off the systems of Lloyds Banking Group

• May 02, 2013 02 May'13

  Report into Post Office Horizon system expected in July

  The findings of an independent investigation into the Post Office's Horizon accounting system are expected to be published in July

• April 30, 2013 30 Apr'13

  Progress made on Lloyds Bank's Project Verde segregation

  Lloyds Banking Group has reported good progress in its project to enable the systems for the new standalone TSB bank which will be sold off when complete

• April 23, 2013 23 Apr'13

  Nationwide systems down

  Nationwide building society’s online banking, mobile banking and online payments systems are unavailable as a result of IT issues

• April 16, 2013 16 Apr'13

  Queen’s University Belfast teams with Infosys to tackle cyber security threat

  Queen's University Belfast CSIT has partnered with Infosys to develop IP for combatting cyber security threats

• April 10, 2013 10 Apr'13

  UK financial regulator FCA probes RBS IT failure

  The Financial Conduct Authority (FCA) probes an IT failure at Royal Bank of Scotland that also affected NatWest and Ulster Bank customers

• April 09, 2013 09 Apr'13

  Banks need to improve social media interaction

  Social media will become a significant channel for retail banks in Europe within three years, according to analyst Ovum

• April 04, 2013 04 Apr'13

  Bank legacy systems will remain until CIO life expectancy increases

  CIOs at banks lack the job security required to transform IT through the replacement of legacy systems that have been in place for decades

• March 27, 2013 27 Mar'13

  Banks must re-engage with customers through technology, says Accenture

  Banks must use IT to help them better engage with customers – who are increasingly keeping them at arm’s length – says Accenture

• March 14, 2013 14 Mar'13

  CIO Interview: Matthew Oakeley, global IT head of Schroders

  Matthew Oakeley talks to Karl Flinders about his role as global IT head at investment management company Schroders

• March 12, 2013 12 Mar'13

  Nationwide IT transformation is a launchpad for customer acquisition

  Nationwide launches new accounts as part of £1bn IT transformation aiming to take a bigger share of the UK retail banking customer base

• March 07, 2013 07 Mar'13

  Hardware fault causes more RBS service outages

  RBS and NatWest customers experienced disruptions to online and telephone banking services after hardware fault.

• March 05, 2013 05 Mar'13

  Indiegogo joins Adyen for local currency payments

  Crowdfunding website Indiegogo has joined global payments company Adyen to let users give and receive contributions in local currencies

• February 28, 2013 28 Feb'13

  Consumers demand easier way of switching banks

  As banks strive to meet a regulation to make it easier for consumers to switch accounts, research shows there is an appetite for it in Europe

• February 27, 2013 27 Feb'13

  M-commerce sales hit £7.5bn in 2012

  Sales through mobile devices reached £7.5bn in 2012, equating to 12% of total e-retail sales

• February 25, 2013 25 Feb'13

  Swift sets challenge for technology start-ups

  The Society for Worldwide Interbank Financial Telecommunication (Swift) is giving start-ups the chance to promote ideas for banking services

• February 14, 2013 14 Feb'13

  Southwest One outsourcing achieves 10% of target savings

  Somerset council's Southwest One outsourcing venture achieved just 10% of the savings initially targeted half way through the programme