News

Financial applications

• October 23, 2013 23 Oct'13

  First Direct advises customers on contactless payments

  First Direct is reacting to fears that contactless card payments could be made by mistake by advising customers that it is better to remove cards from wallets when making payments

• October 23, 2013 23 Oct'13

  Seven day account switching-service fuels modest increase in activity

  The seven day account switching service launched last month has led to an 11% increase in the number of consumers switching accounts in the last month compared to last year.

• October 09, 2013 09 Oct'13

  Engineering firm aims to automate HR system for 150,000 employees

  Power and automation company, ABB is to automate and simplify its HR processes in a project that aims to make HR technology as easy to use as Google. The project, dubbed the Google-isation of HR, will allow employees and managers to look for HR ...

• October 09, 2013 09 Oct'13

  Misys expects payback in 12 months from talent management in the cloud

  Financial software company Misys has opted for a cloud based talent management system, after SAP proved wanting.

• October 04, 2013 04 Oct'13

  CIO interview: Carlos Morgado, CTO, Just Eat

  Carlos Morgado, group CTO of online takeaway service Just Eat, discusses the company's move to public cloud

• October 01, 2013 01 Oct'13

  Ministry of Defence upgrades Oracle HR and payroll system

  The Service Personnel and Veterans Agency of the Ministry of Defence (MoD) has upgraded its Oracle HP and payroll system

• October 01, 2013 01 Oct'13

  UK trading sector faces challenges as US regulator prepare rules

  UK trading firms will have to makes their trading software more resilient to ensure they comply with the imminent regulations being put together by the US SEC

• September 27, 2013 27 Sep'13

  Bank account switching service project attracts global attention

  The success of the Payments Councils project to introduce a system to reduce the time to switch current account providers has stirred interest overseas

• September 20, 2013 20 Sep'13

  Skandia chooses Pitney Bowes for event-driven customer communications

  Skandia Bank is seeking to advance its digital strategy using customer communication software from Pitney Bowes

• September 13, 2013 13 Sep'13

  Bank takes outsourcing to extreme with appstore

  French banking giant Credit Agricole has created an app store to provide banking apps to customers and get ideas for new apps

• September 09, 2013 09 Sep'13

  Lloyds website continuity hit as TSB launches

  Lloyds Banking Group websites, including the new standalone TSB, have been hit by problems on TSB launch day

• September 05, 2013 05 Sep'13

  Direct debit failures costly to businesses

  Businesses risk losing money and customers due to mistakes made when setting up direct debit and credit payments

• September 02, 2013 02 Sep'13

  Co-operative Bank ditches core banking migration

  The Cooperative Bank has ditched its plan to migrate its core banking system to an off-the-shelf system from Infosys, amid huge losses

• August 15, 2013 15 Aug'13

  Public cloud limitations drive enterprises to hybrid cloud, shows study

  Many enterprises are turning to a hybrid cloud model as the limitations of public cloud platforms become more apparent

• August 02, 2013 02 Aug'13

  Taylor Wimpey builds cloud forecasting process with Anaplan

  Homebuilder Taylor Wimpy teams up with Anaplan to ditch its old Excel suite and head for the cloud

• July 30, 2013 30 Jul'13

  Customer demand for digital shakes up banking business cases

  Customer demand for new ways of banking is forcing retail banks to look at new ways to justify IT investments

• July 25, 2013 25 Jul'13

  Banks speeding recruitment to get best talent

  Some banks are taking advantage of the slow recruitment processes of competitors to get the best IT professionals in the market.

• July 15, 2013 15 Jul'13

  Lower uptake of cloud, ICT limiting medium-sized enterprises' productivity: CEBR

  Medium-sized enterprises in the UK lagging behind large businesses in terms of productivity, because of lower adoption of ICT and cloud

• July 08, 2013 08 Jul'13

  Post Office Horizon system investigation reveals concerns

  Investigation into the allegedly faulty accounting system used by sub-postmasters has revealed serious concerns

• July 05, 2013 05 Jul'13

  Time is running out to make business systems Sepa compliant

  Only 2.5% of direct debit payments and 45% of credit transfers are compliant with the Sepa standard required by February, says Experian

• July 04, 2013 04 Jul'13

  Buyer beware: Millions lost from rip-off software licences

  Software buyers are vulnerable to exploitation due to the demise of traditional user groups combined with aggressive sales targets

• June 24, 2013 24 Jun'13

  Barclays changes terms and conditions to harness big data

  Barclays Bank is to use customer data to innovate around customer services and provide insights to business customers

• June 20, 2013 20 Jun'13

  Banking commission calls for IT involvement

  The Banking Commission says investment is needed in the “patchy and outdated in-house IT systems” at banks and calls for the inclusion of IT experts in a panel to investigate making it easier for consumers to switch accounts.

• June 18, 2013 18 Jun'13

  UK mobile industry remains behind the times in digital payments technology

  The mobile payments industry is struggling to grow due to many convoluted payment technologies that are difficult to develop for

• June 18, 2013 18 Jun'13

  Investigation into Post Office accounting system to drill down on strongest cases

  The investigation into the Post Office’s allegedly faulty accounting system will focus on a select few of the 47 claims

• June 11, 2013 11 Jun'13

  Lloyds customer complaints plummet after automating manual processes

  Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes

• June 06, 2013 06 Jun'13

  Sports performance data analytics fuels Opta’s business expansion

  Football performance data could play a role in clubs’ scouting efforts, and even in footballer market evaluation, according to OptaSports Data

• May 10, 2013 10 May'13

  CIO Interview: Graeme Hackland, CIO, Lotus F1 Team

  Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track

• May 08, 2013 08 May'13

  Sainsbury’s outsources banking following £248m deal with Lloyds

  Sainsbury's Bank is embarking on a project to move its customers off the systems of Lloyds Banking Group

• May 02, 2013 02 May'13

  Report into Post Office Horizon system expected in July

  The findings of an independent investigation into the Post Office's Horizon accounting system are expected to be published in July

• April 30, 2013 30 Apr'13

  Progress made on Lloyds Bank's Project Verde segregation

  Lloyds Banking Group has reported good progress in its project to enable the systems for the new standalone TSB bank which will be sold off when complete

• April 23, 2013 23 Apr'13

  Nationwide systems down

  Nationwide building society’s online banking, mobile banking and online payments systems are unavailable as a result of IT issues

• April 16, 2013 16 Apr'13

  Queen’s University Belfast teams with Infosys to tackle cyber security threat

  Queen's University Belfast CSIT has partnered with Infosys to develop IP for combatting cyber security threats

• April 10, 2013 10 Apr'13

  UK financial regulator FCA probes RBS IT failure

  The Financial Conduct Authority (FCA) probes an IT failure at Royal Bank of Scotland that also affected NatWest and Ulster Bank customers

• April 09, 2013 09 Apr'13

  Banks need to improve social media interaction

  Social media will become a significant channel for retail banks in Europe within three years, according to analyst Ovum

• April 04, 2013 04 Apr'13

  Bank legacy systems will remain until CIO life expectancy increases

  CIOs at banks lack the job security required to transform IT through the replacement of legacy systems that have been in place for decades

• March 27, 2013 27 Mar'13

  Banks must re-engage with customers through technology, says Accenture

  Banks must use IT to help them better engage with customers – who are increasingly keeping them at arm’s length – says Accenture

• March 14, 2013 14 Mar'13

  CIO Interview: Matthew Oakeley, global IT head of Schroders

  Matthew Oakeley talks to Karl Flinders about his role as global IT head at investment management company Schroders

• March 12, 2013 12 Mar'13

  Nationwide IT transformation is a launchpad for customer acquisition

  Nationwide launches new accounts as part of £1bn IT transformation aiming to take a bigger share of the UK retail banking customer base

• March 07, 2013 07 Mar'13

  Hardware fault causes more RBS service outages

  RBS and NatWest customers experienced disruptions to online and telephone banking services after hardware fault.

• March 05, 2013 05 Mar'13

  Indiegogo joins Adyen for local currency payments

  Crowdfunding website Indiegogo has joined global payments company Adyen to let users give and receive contributions in local currencies

• February 28, 2013 28 Feb'13

  Consumers demand easier way of switching banks

  As banks strive to meet a regulation to make it easier for consumers to switch accounts, research shows there is an appetite for it in Europe

• February 27, 2013 27 Feb'13

  M-commerce sales hit £7.5bn in 2012

  Sales through mobile devices reached £7.5bn in 2012, equating to 12% of total e-retail sales

• February 25, 2013 25 Feb'13

  Swift sets challenge for technology start-ups

  The Society for Worldwide Interbank Financial Telecommunication (Swift) is giving start-ups the chance to promote ideas for banking services

• February 14, 2013 14 Feb'13

  Southwest One outsourcing achieves 10% of target savings

  Somerset council's Southwest One outsourcing venture achieved just 10% of the savings initially targeted half way through the programme

• February 13, 2013 13 Feb'13

  Whitbread renews outsourcing contract with 14% cost cut

  Whitbread has signed a new IT-enabled BPO deal with Steria which extends the existing agreement by five years with a 14% annual cost reduction

• February 12, 2013 12 Feb'13

  Barclays bank cuts UK jobs

  Barclays will cut jobs in the UK as part of a total reduction of 3,700 staff after reporting a substantial drop in profits for the last 12 months

• February 12, 2013 12 Feb'13

  Beware of Oracle's Fusion Application plans

  Businesses are avoiding Oracle’s Fusion strategy according to research from Forrester. CIOs should be wary of the supplier's long-term plans.

• February 05, 2013 05 Feb'13

  Euro crisis could get worse without Sepa compliance

  The Eurozone could lose up to €20bn due to data errors that will slow payments made using European payments standard

• February 04, 2013 04 Feb'13

  Reed jobs site chooses SAP Business ByDesign

  Reed.co.uk recruitment agency has chosen cloud-based SAP Business ByDesign as part of an overhaul of its business applications strategy

• January 30, 2013 30 Jan'13

  First tech start-ups chosen for financial services innovation lab

  Seven financial technology companies have been selected to take part in a mentoring programme in London

• January 23, 2013 23 Jan'13

  European bank IT investment lags US and Asia-Pacific equivalents

  Banks in Asia-Pacific and North America will increase their IT spending significantly more than those in Europe

• January 22, 2013 22 Jan'13

  Defra plans £80m agile CAP system

  The Department for the Environment, Food and Rural Affairs (Defra) is planning a single integrated £80m Common Agricultural Policy system

• January 22, 2013 22 Jan'13

  Payments Council to make mobile payments mainstream in 2014

  The Payments Council will enable mobile transfers between all UK bank accounts when it launches its mobile payments service in 2014

• January 18, 2013 18 Jan'13

  Indian IT giant TCS to transform Nokia’s internal IT

  Tata Consultancy Services is taking over the support and development of Nokia’s global business applications

• January 18, 2013 18 Jan'13

  European bank IT transformations optimistic or unrealistic

  IT transformation projects at European banks exceed budgets because early success stories lead to additional scope

• January 16, 2013 16 Jan'13

  Post Office wants to get to bottom of IT system allegations

  A system that set out to modernise the Post Office in 1996 is under the spotlight after claims that Horizon accounting system is error prone

• January 15, 2013 15 Jan'13

  Direct Line begins two-year IT project to decouple from RBS

  Direct Line Group has contracted Capgemini to build and run a new IT system as it separates from Royal Bank of Scotland

• January 14, 2013 14 Jan'13

  Post Office announces amnesty for Horizon evidence

  The Post Office is calling for evidence from people who have used the Horizon IT system which some have blamed for accounting discrepancies

• January 11, 2013 11 Jan'13

  Former Lloyds executive cries foul over IT whistle blowing

  Former head of business continuity at Lloyds Banking Group tells tribunal he was forced out because he blew whistle on flawed IT systems

• January 07, 2013 07 Jan'13

  Barclays' Linux programme not a snub to suppliers

  Barclays says it is not snubbing any supplier by developing a private cloud infrastructure and using Linux to cut software development costs by 90%.

• January 02, 2013 02 Jan'13

  Post Office admits that Horizon system needs more investigation

  Campaigners have forced the Post Office to look again at a computer system blamed for sub-postmasters being wrongly accused of false accounting

• December 17, 2012 17 Dec'12

  Surrey County Council finds SAP cost savings with Enterprise Support

  Surrey County Council is saving time and reducing user despair in its SAP usage, according to Tahiana Jefferis, SAP competency manager

• December 17, 2012 17 Dec'12

  Bank IT should play earlier compliance role, says think tank

  Financial services organisations could streamline regulatory compliance by involving IT in the process earlier, according to think tank JWG-IT

• December 14, 2012 14 Dec'12

  There is more to IT than BYOD

  CIOs should stop worrying about BYOD according to analyst Gartner. Instead they should focus on technology transformation.

• December 12, 2012 12 Dec'12

  Retailers are being let down by poor ERP

  UK retailers could lose an estimated £147 million of revenue this Christmas due to missed sales opportunities through out-of-stock products according to Vanson Bourne

• December 12, 2012 12 Dec'12

  CIO interview: Susan Cooklin, CIO, Network Rail

  Susan Cooklin has had an eventful 2012, delivering major technology upgrades while driving projects to help the Olympic Games run smoothly

• December 07, 2012 07 Dec'12

  Barnet councillors challenge Capita outsourcing deal

  Barnet Council’s Labour opposition will lead a challenge to the council cabinet’s decision to sign a ten-year £320m outsourcing deal with Capita

• November 26, 2012 26 Nov'12

  Ineffective computer system missed £1.4bn UBS fraud

  The £1.4bn losses caused by a rogue trader at UBS could have been avoided, according to the Financial Services Authority (FSA)

• November 26, 2012 26 Nov'12

  Competing firms jockey for position in mobile payments gold rush

  While mobile payments is still in its infancy, the promise of the rewards is substantial and competition for market dominance is gathering pace

• November 25, 2012 25 Nov'12

  The digitisation of business

  People no longer buy exciting IT. Rather, IT must compete for investment. The question is where will this investment go?

• November 20, 2012 20 Nov'12

  CIO interview: Mike Gibbons, Aggregate Industries

  Mike Gibbons, CIO of building materials company Aggregate Industries, talks to Computer Weekly about why regulatory intervention made the company realise the importance of its data assets, and the reason investment in IT is more important now than ...

• November 15, 2012 15 Nov'12

  Cyber security will change ideas of the nation state, says Stonesoft

  The lack of cyber security is a major threat to the civilised world and will change how people see the nation state, says security firm Stonesoft

• November 08, 2012 08 Nov'12

  Capgemini reduces consultancy charges

  Capgemini has lowered pricing in its consulting and local professional services businesses, according to its latest quarter results.

• November 06, 2012 06 Nov'12

  Universal Credit programme director Malcolm Whitehouse steps down

  Malcolm Whitehouse, programme director for the government's £2.2bn Universal Credit project, has stepped down

• November 02, 2012 02 Nov'12

  RBS pays customers extra £50m for IT failure

  The IT failure that struck Royal Bank of Scotland (RBS) in June will cost more than expected as customers are paid an extra £50m compensation

• October 15, 2012 15 Oct'12

  Did IT problems force Santander out of RBS deal?

  Spanish bank Banco Santander has pulled out of its £1.7bn agreement to take over 316 RBS branches because of IT integration problems

• October 11, 2012 11 Oct'12

  Job prospects improving for IT graduates, says HECSU report

  Job prospects for IT graduates have improved for the first time during the recession, says the Higher Education Careers Services Unit (HECSU)

• October 10, 2012 10 Oct'12

  Nationwide Insurance builds IT ledger for chargeback

  Nationwide Insurance controls IT expenditure using VMware ITBM to provide a service catalogue and pricing for internal departments

• October 04, 2012 04 Oct'12

  CIO interview: Tony McAlister, chief technology officer, Betfair

  European gambling regulations, launching new products and driving revenue growth put enormous pressure on the IT team at Betfair

• October 03, 2012 03 Oct'12

  Case study: How WorldPay built its IT from scratch after RBS split

  Former RBS payment processing division WorldPay will reach a major IT milestone this month on its journey to stand on its own since it was sold in 2010

• September 27, 2012 27 Sep'12

  Martial arts retailer Blitz Sport drops Sage for SuiteCommerce

  Blitz Sport, a supplier of martial arts equipment, is among a handful of UK firms implementing NetSuite’s SuiteCommerce platform

• September 24, 2012 24 Sep'12

  Accenture opens finance technology lab in London

  Banks and investors have joined forces with outsourcing giant Accenture to help start-ups develop technology for the financial services sector

• September 18, 2012 18 Sep'12

  White House deputy CTO praises NHS open-data strategy

  The deputy CTO of the White House, Chris Vein, is working with the NHS to pass on experiences of making data more open in the public sector