News
Financial applications
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December 23, 2013
23
Dec'13
Top 10 business applications stories of 2013
Innovation at Ferrari, DMG Media, BAE Systems, and others; while SAP and Oracle stake strategic claims to cloud and high-speed analytics
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December 13, 2013
13
Dec'13
CIO interview: Joan Miller director of Parliamentary ICT
Parliamentary ICT director Joan Miller talks about how Parliament should use technology and the challenges of the digital world
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December 13, 2013
13
Dec'13
Avon drops SAP big bang transformation
Cosmetics giant Avon has halted its multi-year SAP rollout due to a poor return on investment.
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December 12, 2013
12
Dec'13
CIO Interview, David Southern, CIO WWF UK
UK CIO of the World Wildlife Fund for Nature (WWF), David Southern, describes a technology refresh at its Woking HQ
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December 06, 2013
06
Dec'13
FCA investigation into RBS crash last year not complete as new IT crisis hits
The Financial Conduct Authority (FCA) has yet to complete an investigation into a massive IT failure at the Royal Bank of Scotland last year
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December 05, 2013
05
Dec'13
Norfolk and Suffolk police outsource back-office systems
Norfolk and Suffolk Constabularies are outsourcing ERP and duty management systems to Capgemini in a seven-year deal worth £3.75m
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December 05, 2013
05
Dec'13
700,000 benefit claimants miss out on Universal Credit deadline
The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline
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December 04, 2013
04
Dec'13
How endemic is IT underinvestment in UK retail banking?
The Royal Bank of Scotland has failed to invest properly in its IT system, but it is not alone
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December 02, 2013
02
Dec'13
Ipswich Building Society forced to change IT services supplier
Ipswich Building Society was part of a group of companies that had to find new IT service provider following a decision by the incumbent supplier to exit the business
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November 26, 2013
26
Nov'13
Nationwide first to launch Visa V.me, despite RBS trial
Nationwide Building Society is offering a digital wallet to its customers after launching Visa’s V.me service - 18 months after the service was made available in the UK
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November 25, 2013
25
Nov'13
150 subpostmasters file claims over 'faulty' Horizon accounting system
About 150 subpostmasters have filed claims to the investigation into the allegedly faulty Post Office accounting system used by thousands of subpostmaters
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November 19, 2013
19
Nov'13
Barclays extends mobile money platform for easier payments
Barclay’s Bank has released the latest update to Pingit with functionality that enables businesses to pay people using only their mobile phone numbers
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November 18, 2013
18
Nov'13
Salesforce promises $5bn revenue for 2014
Cloud company Salesforce.com claims it will reach revenues of $5bn for the full fiscal year, despite third quarter results showing a sequential drop
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November 14, 2013
14
Nov'13
Cloud imperative for companies to remain agile, says AWS
Both enterprise and startups can benefit from the cloud, enabling employees to become more innovative, says Amazon Web Services
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November 14, 2013
14
Nov'13
MoD appoints new CIO and releases ICT strategy
The Ministry of Defence (MoD) has appointed Yvonne Ferguson as CIO and released its latest Defence ICT Strategy document
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November 13, 2013
13
Nov'13
Consulting firm saves thousands by billing in the cloud
Consulting and outsourcing company Xoomworks claims to be making savings of over £10,000 a year, after introducing a cloud-based system to track its consultant’s billable hours.
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November 07, 2013
07
Nov'13
RBS Markets deploys IBM Rational for virtual testing
Royal Bank of Scotland is investigating how it could extend a virtual test environment to support future development projects
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November 04, 2013
04
Nov'13
Co-operative Bank’s future dependent on £500m IT investment
Co-operative Bank has set aside £500m for four stage IT transformation as it attempts to stabilise after investors contribute to a £1.5bn rescue
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November 04, 2013
04
Nov'13
Zurich Insurance Group to streamline finance IT
Zurich Insurance Group has signed a five-year deal with Accenture to develop, implement and manage finance and business intelligence applications in multiple countries including the UK.
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October 31, 2013
31
Oct'13
Companies are not taking advantage of data analytics, research says
Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports
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October 31, 2013
31
Oct'13
Companies need to think about user experience as HR technology takes off
Companies are replacing 10-year old, on-premise HR systems, with cloud based alternatives, says consultant Jason Averbrook,
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October 31, 2013
31
Oct'13
Explosive IT outsourcing figures mask industry realignment
The latest figures on global IT outsourcing sales from ISG reflect a realignment in IT services as they are bought in different ways
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October 30, 2013
30
Oct'13
Former Lord Justice of Appeal Hooper joins Post Office Horizon investigation
The Post Office's Horizon accounting IT inquiry appoints former Lord Justice of Appeal Anthony Hooper to chair mediation stage
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October 28, 2013
28
Oct'13
Aerospace company turns to cloud in $4m HR IT project
Problems finding skilled engineers has prompted BE Aerospace to sign deal with SuccessFactors for cloud HR technology.
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October 28, 2013
28
Oct'13
End in sight for sub-postmaster claims against Post Office's Horizon accounting system
Sub-postmasters' claims of errors made by the Horizon accounting system could be completed in three months
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October 25, 2013
25
Oct'13
Capital markets set to increase cloud investment, predicts Ovum
Both the buy side and sell side of the capital markets are set to increase their IT spend on cloud computing services, says research firm
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October 24, 2013
24
Oct'13
European Central Bank warns against last-minute Sepa migrations
The European Central Bank warns firms that have left migration to the Single European Payments Area (Sepa) they could face problems
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October 23, 2013
23
Oct'13
First Direct advises customers on contactless payments
First Direct is reacting to fears that contactless card payments could be made by mistake by advising customers that it is better to remove cards from wallets when making payments
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October 23, 2013
23
Oct'13
Seven day account switching-service fuels modest increase in activity
The seven day account switching service launched last month has led to an 11% increase in the number of consumers switching accounts in the last month compared to last year.
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October 09, 2013
09
Oct'13
Engineering firm aims to automate HR system for 150,000 employees
Power and automation company, ABB is to automate and simplify its HR processes in a project that aims to make HR technology as easy to use as Google. The project, dubbed the Google-isation of HR, will allow employees and managers to look for HR ...
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October 09, 2013
09
Oct'13
Misys expects payback in 12 months from talent management in the cloud
Financial software company Misys has opted for a cloud based talent management system, after SAP proved wanting.
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October 04, 2013
04
Oct'13
CIO interview: Carlos Morgado, CTO, Just Eat
Carlos Morgado, group CTO of online takeaway service Just Eat, discusses the company's move to public cloud
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October 01, 2013
01
Oct'13
Ministry of Defence upgrades Oracle HR and payroll system
The Service Personnel and Veterans Agency of the Ministry of Defence (MoD) has upgraded its Oracle HP and payroll system
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October 01, 2013
01
Oct'13
UK trading sector faces challenges as US regulator prepare rules
UK trading firms will have to makes their trading software more resilient to ensure they comply with the imminent regulations being put together by the US SEC
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September 27, 2013
27
Sep'13
Bank account switching service project attracts global attention
The success of the Payments Councils project to introduce a system to reduce the time to switch current account providers has stirred interest overseas
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September 20, 2013
20
Sep'13
Skandia chooses Pitney Bowes for event-driven customer communications
Skandia Bank is seeking to advance its digital strategy using customer communication software from Pitney Bowes
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September 13, 2013
13
Sep'13
Bank takes outsourcing to extreme with appstore
French banking giant Credit Agricole has created an app store to provide banking apps to customers and get ideas for new apps
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September 09, 2013
09
Sep'13
Lloyds website continuity hit as TSB launches
Lloyds Banking Group websites, including the new standalone TSB, have been hit by problems on TSB launch day
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September 05, 2013
05
Sep'13
Direct debit failures costly to businesses
Businesses risk losing money and customers due to mistakes made when setting up direct debit and credit payments
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September 02, 2013
02
Sep'13
Co-operative Bank ditches core banking migration
The Cooperative Bank has ditched its plan to migrate its core banking system to an off-the-shelf system from Infosys, amid huge losses
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August 15, 2013
15
Aug'13
Public cloud limitations drive enterprises to hybrid cloud, shows study
Many enterprises are turning to a hybrid cloud model as the limitations of public cloud platforms become more apparent
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August 02, 2013
02
Aug'13
Taylor Wimpey builds cloud forecasting process with Anaplan
Homebuilder Taylor Wimpy teams up with Anaplan to ditch its old Excel suite and head for the cloud
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July 30, 2013
30
Jul'13
Customer demand for digital shakes up banking business cases
Customer demand for new ways of banking is forcing retail banks to look at new ways to justify IT investments
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July 25, 2013
25
Jul'13
Banks speeding recruitment to get best talent
Some banks are taking advantage of the slow recruitment processes of competitors to get the best IT professionals in the market.
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July 15, 2013
15
Jul'13
Lower uptake of cloud, ICT limiting medium-sized enterprises' productivity: CEBR
Medium-sized enterprises in the UK lagging behind large businesses in terms of productivity, because of lower adoption of ICT and cloud
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July 08, 2013
08
Jul'13
Post Office Horizon system investigation reveals concerns
Investigation into the allegedly faulty accounting system used by sub-postmasters has revealed serious concerns
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July 05, 2013
05
Jul'13
Time is running out to make business systems Sepa compliant
Only 2.5% of direct debit payments and 45% of credit transfers are compliant with the Sepa standard required by February, says Experian
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July 04, 2013
04
Jul'13
Buyer beware: Millions lost from rip-off software licences
Software buyers are vulnerable to exploitation due to the demise of traditional user groups combined with aggressive sales targets
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June 24, 2013
24
Jun'13
Barclays changes terms and conditions to harness big data
Barclays Bank is to use customer data to innovate around customer services and provide insights to business customers
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June 20, 2013
20
Jun'13
Banking commission calls for IT involvement
The Banking Commission says investment is needed in the “patchy and outdated in-house IT systems” at banks and calls for the inclusion of IT experts in a panel to investigate making it easier for consumers to switch accounts.
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June 18, 2013
18
Jun'13
UK mobile industry remains behind the times in digital payments technology
The mobile payments industry is struggling to grow due to many convoluted payment technologies that are difficult to develop for
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June 18, 2013
18
Jun'13
Investigation into Post Office accounting system to drill down on strongest cases
The investigation into the Post Office’s allegedly faulty accounting system will focus on a select few of the 47 claims
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June 11, 2013
11
Jun'13
Lloyds customer complaints plummet after automating manual processes
Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes
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June 06, 2013
06
Jun'13
Sports performance data analytics fuels Opta’s business expansion
Football performance data could play a role in clubs’ scouting efforts, and even in footballer market evaluation, according to OptaSports Data
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May 10, 2013
10
May'13
CIO Interview: Graeme Hackland, CIO, Lotus F1 Team
Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track
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May 08, 2013
08
May'13
Sainsbury’s outsources banking following £248m deal with Lloyds
Sainsbury's Bank is embarking on a project to move its customers off the systems of Lloyds Banking Group
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May 02, 2013
02
May'13
Report into Post Office Horizon system expected in July
The findings of an independent investigation into the Post Office's Horizon accounting system are expected to be published in July
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April 30, 2013
30
Apr'13
Progress made on Lloyds Bank's Project Verde segregation
Lloyds Banking Group has reported good progress in its project to enable the systems for the new standalone TSB bank which will be sold off when complete
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April 23, 2013
23
Apr'13
Nationwide systems down
Nationwide building society’s online banking, mobile banking and online payments systems are unavailable as a result of IT issues
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April 16, 2013
16
Apr'13
Queen’s University Belfast teams with Infosys to tackle cyber security threat
Queen's University Belfast CSIT has partnered with Infosys to develop IP for combatting cyber security threats
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April 10, 2013
10
Apr'13
UK financial regulator FCA probes RBS IT failure
The Financial Conduct Authority (FCA) probes an IT failure at Royal Bank of Scotland that also affected NatWest and Ulster Bank customers
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April 09, 2013
09
Apr'13
Banks need to improve social media interaction
Social media will become a significant channel for retail banks in Europe within three years, according to analyst Ovum
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April 04, 2013
04
Apr'13
Bank legacy systems will remain until CIO life expectancy increases
CIOs at banks lack the job security required to transform IT through the replacement of legacy systems that have been in place for decades
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March 27, 2013
27
Mar'13
Banks must re-engage with customers through technology, says Accenture
Banks must use IT to help them better engage with customers – who are increasingly keeping them at arm’s length – says Accenture
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March 14, 2013
14
Mar'13
CIO Interview: Matthew Oakeley, global IT head of Schroders
Matthew Oakeley talks to Karl Flinders about his role as global IT head at investment management company Schroders
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March 12, 2013
12
Mar'13
Nationwide IT transformation is a launchpad for customer acquisition
Nationwide launches new accounts as part of £1bn IT transformation aiming to take a bigger share of the UK retail banking customer base
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March 07, 2013
07
Mar'13
Hardware fault causes more RBS service outages
RBS and NatWest customers experienced disruptions to online and telephone banking services after hardware fault.
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March 05, 2013
05
Mar'13
Indiegogo joins Adyen for local currency payments
Crowdfunding website Indiegogo has joined global payments company Adyen to let users give and receive contributions in local currencies
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February 28, 2013
28
Feb'13
Consumers demand easier way of switching banks
As banks strive to meet a regulation to make it easier for consumers to switch accounts, research shows there is an appetite for it in Europe
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February 27, 2013
27
Feb'13
M-commerce sales hit £7.5bn in 2012
Sales through mobile devices reached £7.5bn in 2012, equating to 12% of total e-retail sales
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February 25, 2013
25
Feb'13
Swift sets challenge for technology start-ups
The Society for Worldwide Interbank Financial Telecommunication (Swift) is giving start-ups the chance to promote ideas for banking services
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February 14, 2013
14
Feb'13
Southwest One outsourcing achieves 10% of target savings
Somerset council's Southwest One outsourcing venture achieved just 10% of the savings initially targeted half way through the programme
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February 13, 2013
13
Feb'13
Whitbread renews outsourcing contract with 14% cost cut
Whitbread has signed a new IT-enabled BPO deal with Steria which extends the existing agreement by five years with a 14% annual cost reduction
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February 12, 2013
12
Feb'13
Barclays bank cuts UK jobs
Barclays will cut jobs in the UK as part of a total reduction of 3,700 staff after reporting a substantial drop in profits for the last 12 months
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February 12, 2013
12
Feb'13
Beware of Oracle's Fusion Application plans
Businesses are avoiding Oracle’s Fusion strategy according to research from Forrester. CIOs should be wary of the supplier's long-term plans.
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February 05, 2013
05
Feb'13
Euro crisis could get worse without Sepa compliance
The Eurozone could lose up to €20bn due to data errors that will slow payments made using European payments standard
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February 04, 2013
04
Feb'13
Reed jobs site chooses SAP Business ByDesign
Reed.co.uk recruitment agency has chosen cloud-based SAP Business ByDesign as part of an overhaul of its business applications strategy
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January 30, 2013
30
Jan'13
First tech start-ups chosen for financial services innovation lab
Seven financial technology companies have been selected to take part in a mentoring programme in London
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January 23, 2013
23
Jan'13
European bank IT investment lags US and Asia-Pacific equivalents
Banks in Asia-Pacific and North America will increase their IT spending significantly more than those in Europe
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January 22, 2013
22
Jan'13
Defra plans £80m agile CAP system
The Department for the Environment, Food and Rural Affairs (Defra) is planning a single integrated £80m Common Agricultural Policy system
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January 22, 2013
22
Jan'13
Payments Council to make mobile payments mainstream in 2014
The Payments Council will enable mobile transfers between all UK bank accounts when it launches its mobile payments service in 2014
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January 18, 2013
18
Jan'13
Indian IT giant TCS to transform Nokia’s internal IT
Tata Consultancy Services is taking over the support and development of Nokia’s global business applications
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January 18, 2013
18
Jan'13
European bank IT transformations optimistic or unrealistic
IT transformation projects at European banks exceed budgets because early success stories lead to additional scope
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January 16, 2013
16
Jan'13
Post Office wants to get to bottom of IT system allegations
A system that set out to modernise the Post Office in 1996 is under the spotlight after claims that Horizon accounting system is error prone
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January 15, 2013
15
Jan'13
Direct Line begins two-year IT project to decouple from RBS
Direct Line Group has contracted Capgemini to build and run a new IT system as it separates from Royal Bank of Scotland
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January 14, 2013
14
Jan'13
Post Office announces amnesty for Horizon evidence
The Post Office is calling for evidence from people who have used the Horizon IT system which some have blamed for accounting discrepancies
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January 11, 2013
11
Jan'13
Former Lloyds executive cries foul over IT whistle blowing
Former head of business continuity at Lloyds Banking Group tells tribunal he was forced out because he blew whistle on flawed IT systems
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January 07, 2013
07
Jan'13
Barclays' Linux programme not a snub to suppliers
Barclays says it is not snubbing any supplier by developing a private cloud infrastructure and using Linux to cut software development costs by 90%.
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January 02, 2013
02
Jan'13
Post Office admits that Horizon system needs more investigation
Campaigners have forced the Post Office to look again at a computer system blamed for sub-postmasters being wrongly accused of false accounting
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December 17, 2012
17
Dec'12
Surrey County Council finds SAP cost savings with Enterprise Support
Surrey County Council is saving time and reducing user despair in its SAP usage, according to Tahiana Jefferis, SAP competency manager
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December 17, 2012
17
Dec'12
Bank IT should play earlier compliance role, says think tank
Financial services organisations could streamline regulatory compliance by involving IT in the process earlier, according to think tank JWG-IT
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December 14, 2012
14
Dec'12
There is more to IT than BYOD
CIOs should stop worrying about BYOD according to analyst Gartner. Instead they should focus on technology transformation.
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December 12, 2012
12
Dec'12
Retailers are being let down by poor ERP
UK retailers could lose an estimated £147 million of revenue this Christmas due to missed sales opportunities through out-of-stock products according to Vanson Bourne
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December 12, 2012
12
Dec'12
CIO interview: Susan Cooklin, CIO, Network Rail
Susan Cooklin has had an eventful 2012, delivering major technology upgrades while driving projects to help the Olympic Games run smoothly
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December 07, 2012
07
Dec'12
Barnet councillors challenge Capita outsourcing deal
Barnet Council’s Labour opposition will lead a challenge to the council cabinet’s decision to sign a ten-year £320m outsourcing deal with Capita
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November 26, 2012
26
Nov'12
Ineffective computer system missed £1.4bn UBS fraud
The £1.4bn losses caused by a rogue trader at UBS could have been avoided, according to the Financial Services Authority (FSA)
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November 26, 2012
26
Nov'12
Competing firms jockey for position in mobile payments gold rush
While mobile payments is still in its infancy, the promise of the rewards is substantial and competition for market dominance is gathering pace
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November 25, 2012
25
Nov'12
The digitisation of business
People no longer buy exciting IT. Rather, IT must compete for investment. The question is where will this investment go?
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November 20, 2012
20
Nov'12
CIO interview: Mike Gibbons, Aggregate Industries
Mike Gibbons, CIO of building materials company Aggregate Industries, talks to Computer Weekly about why regulatory intervention made the company realise the importance of its data assets, and the reason investment in IT is more important now than ...
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November 15, 2012
15
Nov'12
Cyber security will change ideas of the nation state, says Stonesoft
The lack of cyber security is a major threat to the civilised world and will change how people see the nation state, says security firm Stonesoft