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Northern Ireland police to tender for managed IT services contract worth up to £100m

The Police Service of Northern Ireland hunt for a managed IT services supplier to replace Fujitsu once the current contract expires in 2016

The Police Service of Northern Ireland (PSNI) is looking for a managed IT services supplier for an initial three-year contract worth between £15m and £100m.

The police force wants to procure a full range of IT services, and sets out four core areas – operating the service desk, computer hardware and software support, hosting services, and application support – according to the tender document posted on the Official Journal of the European Union.

Its two datacentres run more than 170 key business applications, with 425 virtual servers and 163 physical servers, the tender document stated.

The IT services supplier will also be responsible for any incidents related “to a number of commercial off-the-shelf and bespoke applications, and provide a mechanism for system development and configuration changes for a number of systems,” it said.

Fujitsu holds the current contract for the PSNI’s managed IT services. The deal was originally signed in 2008, but the contract was extended in 2011 for a further five years and expires in 2016. 

The new contract will last for an initial three years, with the option to extend twice for a further two years, bringing the total possible lifespan of the contract to seven years.

As well as the core areas of the contract, the PSNI also highlights the possibility of optional services as part of its ICT Strategy 2014, which outlines its planned IT investment between April 2014 and March 2017.

“A key tenet of this strategy is maintaining strong alignment between policing needs and the application of ICT, both in timeliness and value for money,” the document said.

“This includes developing, implementing and operating new ICT initiatives which support the broader programme of business change in PSNI, thereby improving service delivery, compliance with regulations, and addressing other organisational needs.”

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These projects could impact the scale of the managed IT services, and may extend the scope to include new services or change certain areas of services as the strategy progresses.

“PSNI may in future consider the potential benefits of transferring some or all services from the core ICT contract to NI Public Sector Enterprise Shared Services (ESS) at the end of the initial term or at subsequent break points within the contract, in line with direction from the Northern Ireland Executive, to extend the use of shared services in driving forward a comprehensive programme of public sector reform,” the document said.

“Any decision to transfer services to ESS will be informed by the value for money comparison between the cost to PSNI of the core ICT managed services and the benchmark cost of such services being delivered by ESS.”

Other areas where the scope may change include potentially replacing the PSNI’s storage area network, which the IT services supplier would need to support.

If the contract is extended for the maximum seven years, and includes the optional and additional services, it could be worth £100m, the PSNI calculated.

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