Mobile retail technology boosts telecoms recruitment

The telecoms sector is recruiting increasing numbers of IT professionals as retailers invest in mobile internet services for customers

The telecoms sector is recruiting increasing numbers of IT professionals as retailers invest in mobile internet services for customers.

Research from recruitment service provider Giant Group  recorded a 43% increase in the number of IT workers in the telecoms sector. Telecoms now accounts for 17.4% of the total IT contractor market, compared to 12.2% last year.

Giant Group said this is the result of retailers investing in mobile platforms to increase their share of the growing online retail market.

“Despite high street retailers being among the worst affected by the economic downturn, many are investing heavily in m-commerce platforms to capture the shift in consumer spending from the High-Street to the Internet. M-commerce is the growing trend for customers to shop online using smart phones and tablet computers,” said Big Group.

Matthew Brown, managing director of Giant Group, said despite their struggling retailers which increased the  use of IT skills over the past year. “Compared to the banking sector, retailers have never been particularly intense users of IT skills, but that is changing fast as retailers channel investment into m-commerce platforms.”

“A surprising number of retailers don’t offer e-commerce functionality. With consumers becoming more demanding about how they shop, and legacy systems often a serious bottleneck, investment in IT is key to gaining competitive advantage.”

Shoppers spent a record £7.9bn online in December, a 16.5% increase on last year, according to research from Capgemini. The findings from IMRG Capgemini e-retail Sales Index found the total online spend for 2011 was £77bn.

Smart phones and tablet computers are not just changing shopping habits. The workplace is being transformed through their use and CIOs are having react to this. Research of CIO from recruitment firm Robert Half Technology supports this. It revealed that 38% CIOs have put mobile solutions at the top of their agenda.

 “During a period of rapid and often unanticipated change, businesses need to adapt to stay ahead of the curve. Mobile solutions have been a top priority for CIOs, particularly as companies look to provide remote working access for their employees. As new platforms such as cloud computing, tablet computers and smartphones continue to gain momentum, IT professionals skilled in these areas will be in high demand,” said Neil Hedges, senior manager, Robert Half Technology.

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