Mitchells & Butlers completes private cloud and network

Hospitality company Mitchells & Butlers has set up a network managed by Fujitsu in its move to transfer 1,600 outlets to private cloud infrastructure

Hospitality company Mitchells & Butlers has set up a managed network connecting to a private cloud in a move to transfer 1,600 outlets to cloud-based infrastructure.

Mitchells & Butlers signed Fujitsu to implement the managed network infrastructure and private cloud built by the service provider.

In the past the network was only used for taking and processing payments. But now Mitchells & Butlers can put its front- and back-end business applications on the new infrastructure. The company previously used a network hosted by IBM.

The network now provides the bandwidth to allow it to connect to multiple applications in the cloud.

Mitchells & Butlers plans to replace its 20-year-old tills with new payment devices including mobile, improving workplace communications and providing customers with Wi-Fi access.

Mitchells & Butlers will replace a voucher-based loyalty scheme with a web-based version. The company will enable web-based booking on its own site rather than through third-party suppliers.

Mitchells & Butlers owns hospitality brands including Harvester, O'Neill's and All Bar One.

Robin Young, COO at Mitchells & Butlers, said none of this was possible with the previous infrastructure. “We were working with narrow pipes but now we have wide pipes.”

Mitchells & Butlers is bringing its core IT infrastructure up to date, following 15 years of underinvestment through a private cloud from Fujitsu, Young said.

“The day I arrived I saw that there had been under-investment in IT but the company had been very good at sweating assets,” said Young.

The cloud-based infrastructure will enable the company to scale, which it said is vital as it embarks on a growth strategy.

“We have worked closely with Fujitsu to implement an agile IT infrastructure that underpins our expansion and growth plans,” added Young. “We wanted something that was flexible and could get bigger or smaller when required.”

Mitchells & Butlers has a five-year contract with Fujitsu following the end of its contract with IBM and a competitive process that involved three other suppliers.


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