SFIA user group will help shape future updates

The Skills Framework for the Information Age Foundation (SFIA) has set up a new user group to improve communication and feedback.

The Skills Framework for the Information Age Foundation (SFIA) has set up a new user group to improve communication and feedback.

The foundation started the web-based group two weeks ago and is hoping to use comments from its 500 users to help shape its future updates.

The skills framework helps companies map out and manage their human capital, and can show what IT professionals are capable of beyond narrow job descriptions.

Growing numbers of users, which include Npower, the NHS and Thames Water, have reported the success of the programme in improving their IT department's efficiency, and the British Computer Society has said the framework is helping to bring about a professional IT standard.

Operations manager, Ron McLaren, said some members of the user group will meet occasionally, but most of their interaction will be over the internet via a forum on the website.

He said the scheme will help SFIA improve their service. "Whatever you are doing, you must have feedback in place, otherwise you do not get the bigger picture.

"We have a SFIA council which gives input from a relatively high level, but often if you have nothing but high-level input you are not informed about the real-life practicalities.

"There can be a certain amount of assumption being made, and it will be of huge value to us to hear about the user experience."

He said there will be two main benefits, first to the users themselves, who will be able to exchange information and experiences both about SFIA and other issues.

Second, McLaren said there will be valuable information for the foundation itself, with ready access to people who can express an opinion.

Comment on this article: computer.weekly@rbi.co.uk

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