Capita is in pole position to win the £600m contract to deliver digital switchover help to the old and disabled.
The BBC has selected Capita to deliver the digital switchover help scheme in Whitehaven, Cumbria, the first area of the UK to switch over in October 2007.
Capita will provide help with digital switchover to residents of the Whitehaven area who are eligible for the scheme. Support will be offered to those who are 75 and over, the severely disabled and those who are registered partially-sighted and blind.
The support includes a help centre located in Whitehaven to provide easy access to information for eligible customers; and the necessary equipment to convert one television set to digital and support with installation where required, along with follow up support where needed.
Zarin Patel, BBC group finance director said, “I am confident that Capita will deliver a scheme that ensures that the most vulnerable residents of Whitehaven receive the support they need as the switch to digital begins.”
The contract will run for 10 months from June 2007 and will cost about £1m. BT, EAGA and Vertex also bid for the contract.
The national £600m contract, which will run from 2008 to 2013, will be awarded at the end of the year. The money is coming from ring-fenced cash in the BBC’s licence fee settlement.
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