Short takes on this week's news
Wireless refreshes parts Heineken needs to reach
Heineken beer exports to the US are to be monitored by wireless technology in a pilot project designed to cut red tape. Heineken, IBM, shipping company Safmarine, and the University of Amsterdam are working with Dutch, UK and US Customs on the Beer Living Lab project. The project will track cargo container shipments of Heineken beer from Europe to the US using satellite and cellular technology.
BT buys Counterpane Internet Security
BT has acquired US-based Counterpane Internet Security as part of its strategy to develop its global professional services capabilities. Counterpane offers network management and monitors 550 networks worldwide for firms including multinational and Fortune 100 businesses.
Nestlé rolls out risk management system
Nestlé has installed risk assessment software from Strategic Thoughts to help it share information and monitor risk. The software will be used to provide an assessment of the firm's risk management to comply with forthcoming Swiss legislation.
Hants police deploys system to support 101 calls
Hampshire Constabulary has deployed a system that automatically finds records related to people making calls to the new 101 single non-emergency phone number, which is being trialled in the county. When a call is made to Hampshire Constabulary, the contact centre is automatically presented with the location of the call.
Luton Council beefs up its Wan with Ethernet VPN
Luton Borough Council has optimised its wide area network to improve connectivity among workers and schoolchildren. ntl:Telewest Business linked the council's buildings with local schools and other outlying council buildings using an Ethernet-based virtual private network.
10% of Glasgow call centres infiltrated
One in 10 of Glasgow's call centres has been infiltrated by criminal gangs aiming to commit fraud on customers, according to Strathclyde Police. There are about 300 call centres in the Glasgow area, employing 18,000 people. Strathclyde Police has begun scouring call centre job ads to warn potential employers of the problem.
Surfwear retailer makes merchandising Timeless
Surfwear retailer Billabong is implementing a merchandising system from software supplier VCS Timeless to help automate its business processes worldwide. The retailer needed a system that could accommodate tax and language differences in each of the 100 countries where it has a presence. The company's European stores will be linked to the system in November.
Government guide on computer crime released
The Parliamentary Office of Science and Technology has produced a guide on computer crime. The guide is geared towards non-experts and provides a concise overview of different types of attack, the cost of computer crime, and technical solutions.
Aldo gets the price right with Oracle system
Footwear retailer Aldo is implementing an enterprise-wide merchandising system, Oracle Retail Price Optimisation, to provide its customers with the right stock as it expands into a greater number of countries. Aldo Group currently has 900 stores worldwide. The system will also minimise the amount of stock Aldo has to mark down in its end of season sales.