Businesses see online boom – but worry about security

US and western European businesses are seeing their online sales grow, but many of them have questions about the security of their networks, according to a survey by RSA Security.

US and western European businesses are seeing their online sales grow, but many of them have questions about the security of their networks, according to a survey by RSA Security.

Three-quarters of businesses surveyed said they have completed more online transactions in the last year than they had in years past, and only 1% said they saw a decline. But 67% of US businesses reported some concern about the vulnerability of their networks, while 37% of businesses in the UK, France and Germany also expressed security concerns.

Results from business and consumer respondents to the survey showed a gap between security confidence and use of the internet for transactions, said RSA in announcing its first internet confidence security index.

Meanwhile, a survey released by the Business Software Alliance (BSA) found that IT decision makers in North America and Europe have grown more concerned about security over the past two years. Seventy-eight percent of the respondents to the BSA survey said they have increased the number of IT security projects, and three-quarters said IT security has become a critical part of their business planning.

The irony is this lack of security confidence doesn’t seem to affect consumer use of online channels, which are continuing to gallop along; a case of convenience overriding caution.

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