Luxury hotel group Orient-Express Hotels has chosen Pasporte to deliver a fully managed network in a £1.1m outsourcing deal.
The contract will see Pasporte, in partnership with IBM and Equant, design and deploy a managed service to deliver Orient-Express Hotels’ business applications, desktops, Lan and Wan provision, remote access, internet connection and IP telephony.
It will also include 24-hour maintenance, helpdesk and managed security, and back-up services.
Orient-Express, which runs 39 hotels and a string of other tourist facilities in 25 countries, is expecting to gain improved IT performance, faster and more secure business processes and a 20% annual saving in operational costs.
The IT system is also expected to provide a flexible platform to allow later upgrades to new services or applications when required.
The hotel group’s deputy chief financial officer, Dillip Rajakarier, said, “We see Pasporte as an extension of our own IT department. They bring discipline, structure and excellent project management to the process and that gives us confidence we have chosen the right IT partner.”