IT fails to measure up for the boardroom

Most UK IT heads are being kept out of the boardroom because their contribution to business goals is ignored and their department is seen as a money guzzler.

Most UK IT heads are being kept out of the boardroom because their contribution to business goals is ignored and their department is seen as a money guzzler.

Three in five UK firms surveyed by Touchpaper still don’t formally measure how IT strategically contributes to business goals, as they cling to the deep-rooted belief that IT is a cost centre rather than a business asset.

Touchpaper chief executive Graham Ridgway says that IT should be an enabler of an organisation’s overall business objectives.

“But our research shows that IT departments are still struggling to be seen this way. And the lack of a strategic approach to measuring their contribution is part of the problem.”

Three quarters (77%) of the IT directors surveyed agreed that this failure to demonstrate IT’s input to business success is one of the chief reasons IT budgets aren’t approved. Just over half (57%) believe that this is a key reason why they can’t break into the boardroom.

Chief reason for this lack of measurement of IT’s contribution is cultural resistance, mentioned by three quarters of the IT chiefs. Lack of time, training and technology are also factors.

Read more on Managing IT and business issues

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