The analyst’s annual global IT barometer of 1,400 CIOs in 30 countries reveals business process improvement – making a company easier to do business with – as the top business priority.
“Executives are expecting their CIOs to move beyond concerns about cost, security and quality to help grow the business,” says Marcus Blosch, vice president and research director at Gartner Executive Programs.
Creating a better chain of information is one of the key challenges for CIOs in 2006. Two-thirds of CIOs believe their competitors make better use of technology. Another challenge is to build new business skills in IT, particularly in the areas of information design, process design and sourcing.
Two out of three CIOs believe they still need to work at breaking down the barriers with business heads, moving from a “what IT can do for me” attitude to “how we will solve the problem together”.
On the technology front, business intelligence, security and increasing workforce mobility top the shopping list.