Renault places £83m outsourcing deal with HP

Renault has signed a £83m outsourcing deal with Hewlett Packard, which will manage and evolve its global desktop computing...

Renault has signed a £83m outsourcing deal with Hewlett Packard, which will manage and evolve its global desktop computing environment over the next five years.

The contract will support all 87,000 of Renault's users in 26 countries worldwide.

The deal includes management of Renault's desktop environment including all PCs, workstations, local and network printers, video conferencing and other equipment.

It equates to about £200 per user per year on desktop support.

Renault said it plans to save IT costs by standardising its IT environments.

HP will also provide round-the-clock helpdesk and eSupport - online web portal support, asset and licence management, and mobility products so that employees can use personal digital assistants for remote working.

Staff affected

Up to 160 Renault employees are likely to transfer to HP from a number of locations around the world.

HP will also develop an "Expertise Center" for Renault, based in France, that will advise and support the company in all future IT projects.

The centre will focus on initiatives based around desktops, hardware, servers, and mobility.

"HP will work with Renault to align its technology and business practices to reduce costs and take advantage of emerging market opportunities," said Pablo Sanchez-Lozano, vice president and general manager of managed services EMEA at HP.

Infrastructure deal

As well as HP, Renault will also outsource parts of its IT infrastructure to CSC and Atos Origin.

The £209m, five-year deal with Atos Origin will give it responsibility for maintaining more than 2,000 applications related to design, development, manufacturing, sales and marketing, and after-sales services.

The £130m five-year contract with CSC will provide infrastructure management services, including network, midrange and mainframe support to Renault sites in France and Spain.

"The relationship between Renault and its suppliers is founded on three functional areas: the workstation and its environment, management of the application portfolio, and operations.

"For each area, Renault has decided to call on a single partner that was chosen after three calls for tender in an effort to consolidate its relations with suppliers, which are a source of increasing costs and prevent Renault from increasing its competitive edge," said Renault in a statement.

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