eBay suffers three outages in three days

Online auction giant eBay has experienced three outages of varying severity since Sunday, a spokesman for the company said....

Online auction giant eBay has experienced three outages of varying severity since Sunday, a spokesman for the company said. Yesterday, eBay users had problems accessing their personal pages, such as My eBay and My Profile, for about an hour.

On Monday, almost all of the users of the bidding site were shut out of auctions and most other pages for about an hour, eBay spokesman Kevin Pursglove said. This followed a 12-hour outage on Sunday that shut down the site's clothing, watches, jewellery and gems pages.

Sellers who were affected by the outages have the option of either extending their auctions or receiving a credit from eBay, the spokesman said. The company will not know how many users opted for a credit until the end of the month, but Pursglove insisted it would not affect on the company's bottom line.

"Because of the level of economic activity, it will be a non-material effect, in terms of our quarterly numbers," he said.

Pursglove added that the company is still investigating the details of the two smaller outages but that the larger outage was caused by a corruption of data files. The corrupted files replicated and spread across the system, eventually shutting down the clothing, watches, jewellery and gems pages. No other details were available, he said.

In mid-March, eBay suffered another outage that blocked some users.

Pursglove maintained that the two outages are not linked and that the company does not believe that there's a single cause behind the problems.

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