Telecoms deal wins 40% saving

West Surrey NHS Community has replaced multiple telephony suppliers with a single contract with NTL aimed at saving 40% on...

West Surrey NHS Community has replaced multiple telephony suppliers with a single contract with NTL aimed at saving 40% on communications costs.

The managed voice network will provide communications between Ashford St Peters, Frimley Park and the Royal Surrey hospitals and a network of clinics and surgeries using NTL's network rather than dedicated circuits between sites. This will enable other sites to opt in at a later date.

Using NTL's network via an access code means that community sites can make internal calls free of charge.

Senior systems engineer at Ashford & St Peters, Darren Baber, said this would save the community £110,000 a year - 40% of last year's total telephony costs.

Given that many NHS organisations use more than one site, there could be huge scope for savings across the health service.

The move to a single supplier has simplified the management of relationships.

Supplier pressure on community executives was key in driving West Surrey's reappraisal of its communications procurement.

Baber said, "About a year ago suppliers were contacting community executives, trying to get a foot in the door and asking how much our telecoms were costing."

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