Clydesdale and Yorkshire Banks protect customers with cyber protection service


Clydesdale and Yorkshire Banks protect customers with cyber protection service

Warwick Ashford

Clydesdale and Yorkshire Banks have launched a free service to protect customers against cyber attacks from fraudsters and cyber criminals.

The service uses Trusteer's Rapport software to protect customers from online fraud.

The banks are making the software available to customers free of charge to protect their browser sessions with the bank. The aim is to ensure customers use a safe virtual environment to complete online financial transactions

According to the banks, the software will protect customers and banks from online fraud committed by financial malware and phishing attacks. The security software will also provide intelligence to take counter measures and prosecute cyber criminals.

Wilson Ferguson, joint head of online banking at Clydesdale and Yorkshire Banks, says he is always looking at ways to ensure customers have the highest levels of protection against the increasing fraud threat.

"This link up allows our personal and business customers who bank online to be even more secure and provide that additional peace of mind," Wilson Ferguson said.

When customers connect to the bank online, Rapport verifies they are really connected to the bank's genuine website and not a fake site created by cyber criminals.

Once the banking site is verified, Rapport locks down communication between the customer's computer and the bank's website.

Finally, Rapport protects the customer's computer and internet connection by creating a tunnel for safe communication with the bank, preventing criminals from using malware to steal log-in data and tamper with transactions.

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