Bombardier keeps IT on rails with £600m CSC outsourcing deal


Bombardier keeps IT on rails with £600m CSC outsourcing deal

Antony Savvas

Rail truck firm Bombardier Transportation has renewed its IT outsourcing contract with CSC in a £600m deal.

The new seven-year deal is an extension and expansion of services that began under an original seven-year deal in 2002. That deal was worth about £350m.

Under the new agreement, CSC will continue to provide Bombardier Transportation with a full range of infrastructure outsourcing services.

These include desktop, service desk, network and application management services for more than 20,000 users at sites across 33 countries around the world.

In addition, CSC will now provide overall integration for service ticket tracking and reporting, which will enable end-to-end service management across Bombardier's IT environment.

"This renewed agreement with CSC will ensure that our employees have quality IT services and support, 24 hours a day, 365 days a year from anywhere in the world," said André Navarri, president of Bombardier Transportation.

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