The Pensions Trust has reported loss of personal information on up to 109,000 charity workers to the Information Commissioner's Office following the theft of a laptop containing confidential data from the Marlow office of its software suppliers, NorthgateArinso.
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Lynda Howe, chair of Verity Trustees, said, "NorthgateArinso has expressed their regret that this theft has occurred and investigations are ongoing. I can confirm that The Pensions Trust has now withdrawn access to personal member data from NorthgateArinso and have also instructed them to delete any existing personal member data they hold.
"We are hopeful that this incident will not have any impact on members but, as a precaution, we have arranged for them to be protected by CIFAS [the UK's fraud prevention service] and have set up a members' help line."
"NorthgateArinso has assured us that the data was password-protected and as such, not easily accessible," the Pensions Trust board said in a statement.
Northgate provides pension administration software and outsourcing to organisations including Boots and the Daily Mail. The company said, "NorthgateArinso is working closely with The Pensions Trust and with the police in their ongoing investigations. We immediately instituted an internal investigation and have hired independent specialists to carry out a review."