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Spiceworks develops Twitter-like network service status update

Cliff Saran

Spiceworks has developed social networking into its free IT management application, including a feature that works like Facebook news-feeds to help users track changes to the hardware and software in their networks.

The product also offers Twitter-like messaging for users, which the company said can help IT staff keep informed on what is happening in their networks.

Jay Hallberg, co-founder and CMO of Spiceworks, said, "By borrowing ideas from consumer and social media applications we are making managing your network truly collaborative. We have already seen how this approach makes it easier for our users to connect with the people, products and services they need on a daily basis."

The IT Activity Timelines function allows users to view changes, updates and alerts for hardware devices and software in a similar way that popular social networking applications allow people to track the activity feeds of their friends. The company said this tool can be used to help IT managers. It makes complicated IT change management as easy as keeping up with your friends on Facebook.

Twitter-like Micro-Messages can be used by IT staff to share status updates about themselves with thousands of other IT pros and groups in the Spiceworks user community, the company said. These include updates on managing their networks, attending a professional conference, or negotiating with an IT supplier. IT pros can also use it to quickly and efficiently get the information they need to do their jobs, such as researching a storage-area network to solve a backup problem.


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