Single sign-on saves firm £8,000 a month


Single sign-on saves firm £8,000 a month

Warwick Ashford

Supply chain management company TDG expects to save up to £8,000 a month eliminating helpdesk calls to reset passwords after adding a single sign-on identity and access management appliance to the company network.

Peter Ratcliffe, IT customer services manager at TDG, found the most common reason for staff to contact the helpdesk was to request password resets. He said this was because of the large number of passwords they had to remember to access the company's various IT systems.

"Keeping our systems secure is obviously a key concern for the IT team, but it was leading to a large number of forgotten passwords," said Ratcliffe.

To solve this problem, TDG has implemented a single sign-on system from Imprivata, which gives 1,400 staff at 135 sites secure access to the applications they need through a single network log-in.

Ratcliffe said Imprivata OneSign's appliance-based approach made it easy to install and it was able to deliver single sign-on across all TDG's applications.

Email Alerts

Register now to receive IT-related news, guides and more, delivered to your inbox.
By submitting your personal information, you agree to receive emails regarding relevant products and special offers from TechTarget and its partners. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.

COMMENTS powered by Disqus  //  Commenting policy