The Royal Society for the Prevention of Cruelty to Animals (RSPCA) has built a service oriented architecture based on BEA WebLogic to support mobile data access for field workers and customer relationship management.
The charity has used Web Logic Server 10 as its J2EE application server to provide an intgegrated IT system. The software will allow staff to use mobile applications that provide scheduling and allow staff to access a case history database at the RSPCA.
Billie Laidlaw, technical strategy manager at the RSPCA, said, "Comprehensive system integration will provide the RSPCA with a single view of animals and supporters, faster and more agile service delivery, and improved data clarity and accuracy. Overall, it will play a crucial role in helping the RSPCA thrive as a charity and support the welfare of animals throughout the UK."
Up to 500 RSPCA inspectors and animal collection officers with access to real-time information concerning allegations of animal cruelty, and other animal welfare information. The back-end application uses web services. BEA WebLogic middleware is used to ensure information is sent out at the right time.
The charity is also rewriting its website to support electronic CRM, which provides support for fundraisers and campaigning teams. The website provides information on fund-raising and allows people to see where money is being spent.