BAA has signed a five-year application management outsourcing contract with LogicaCMG to manage its software applications.
LogicaCMG will manage more than 400 different applications such as aircraft-stand allocation, staff rostering and BAA's Oracle Enterprise Suite. It will work with BAA to streamline and transform the performance of its end-to-end application support, maintenance and development processes.
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Richard Rundle, BAA's IT director, said, "Through this contract, BAA will be able to achieve a more consistent approach to its IT services and applications across the business. It will allow us to manage our applications at an optimal cost, while maintaining strong service levels."
As part of the contract, approximately 50 BAA staff will transfer to LogicaCMG.
LogicaCMG will deliver the outsourced support services through a blended onshore-offshore model, with offshore work based in its Bangalore centre.