TechTarget

Halton's lampposts start talking to residents

Residents of Halton on Merseyside are being kept up to date with web-based information taken from Halton Council's street furniture.

Residents of Halton on Merseyside are being kept up to date with web-based information taken from Halton Council's street furniture.

Using a web interface, live service information in the council's Mayrise street works and street lighting systems is automatically published on the council website.

This gives customer-facing staff, residents and visitors instant access to detailed map-based information, such as road closures and traffic restrictions.

"Mayrise already delivers proven back-office solutions within Halton that increase operational efficiencies, reduce administration and improve the provision of service to our customers and third-party contractors," said Stephen Rimmer, traffic and street lighting manager.

"By sharing live service information contained within such systems with non-specialist staff and directly with visitors to the council's website, we are able to build on these achievements and continually improve both communication and service levels."

Visitors to the Halton Online facility can search using an address, interactive mapping tools or pre-set locations within the borough.

They can discover the location of CCTV cameras, public transport facilities and libraries, for example, plus more detailed information for development and planning, roadworks and other frontline service areas.

The website also allows visitors access to the webcams on the Silver Jubilee Bridge over the Mersey to assess current traffic conditions.

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