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Hilton Hotels rolls out e-learning to 65,000 staff

Hilton Hotels has awarded a three-year contract to ILX Group to provide financial and commercial e-learning courses for more than 65,000 staff, including IT managers across Europe, the Middle East, Africa and Asia.

The hotel group said IT managers were being offered financial training along with all other managers because it was a competence that could help IT managers to qualify for more senior positions in future.

ILX has already trained 17,000 Hilton Hotels staff using a blended approach, which combines e-learning with classroom training and individual mentorship.

Hossam Haggag, director of learning and development at Hilton Hotels, said ILX would enable the hotel group to offer more than 10,000 courses a year in seven languages without increasing the training staff within the organisation.

"This allows us to match the most appropriate learning methods to individuals and specific topics and results in a more efficient use of our in-house resources," said Haggag.

Hilton Hotels plans to expand its e-learning programme to give its 100,000 staff around the world access to training programmes in their native language.





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