RWE Systems UK, the IT arm of npower will implement MKS Integrity for the npower Residential Billing Systems Centre. The MKS software is designed provide a workflow-based approach to software deployment, supporting the automation and enforcement of release management best practice for business critical billing systems. The software will be used to ensure changes made to the core residential billing system are implemented into production as part of npower's IT strategy to improve the release of new software.
Jim Relton, head of release management at RWE npower, said, "MKS Integrity will providing us with full traceability and auditability from initial request for change through to the deployment of that change into production." Relton expected the product will help npower reduce costs, streamline processes and enhance reporting.
RWE npower generates electricity and supplies gas, electricity and related services to about 6.8 million customers through its retail business, npower. Its IT operations, RWE Systems UK, has about 1,200 IT staff working in 13 different locations across the UK, providing IT service management, application development and support, infrastructure management and procurement.
Last October npower began a six month trial of smart metering.