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Water firm uses GIS to improve business processes

Clean water supplier Veolia Water has deployed a new geographic information system (GIS) from ESRI to improve business efficiencies in its operations.

Veolia Water UK comprises Three Valleys Water, Folkestone & Dover Water Services and Tendring Hundred Water Services.

The new ESRI ArcGIS system will provide Veolia Water UK with a centralised hub of geographic intelligence for more efficient planning and analysis of operations.

The software supports asset management and customer services operations. The system covers a range of activities, including emergency planning and water supply planning for new housing development schemes.

It also supports the analysis and identification of candidates for mains replacement and prioritisation.

The new web-based corporate GIS will replace an existing corporate GIS and help increase efficiency by closely integrating with Veolia Water UK's business processes.

The decision to implement new GIS software is part of the company's overall drive to improve systems integration and the visibility of business processes.

Ted Volpe, Veolia Water UK's IT operational asset systems manager, said, "The new corporate GIS system will help us to use a powerful browser solution for most users, better fit our field and design staff into the data maintenance process, meet critical business needs we could not before, and build an open centralised database that we can readily integrate with our other corporate systems."

The new GIS software is planned to go live next summer. It will encompass ESRI's ArcGIS Server web services/SOA platform plus Telvent Miner & Miner's facilities-management system, ArcFM.


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