CIOs need help in mobile device management, says survey


CIOs need help in mobile device management, says survey

John-Paul Kamath

Some 95% of CIOs are currently seeking a new way to manage their mobile devices and applications, according to research.

Mformation, a provider of mobile device management (MDM) technologies, surveyed 200 CIOs.

Some 45% said they wanted assistance from mobile operators in managing mobile devices, and 62%, said they would ditch their current operator for a competitor if it had a comprehensive MDM offering.

"Clearly, very real opportunities exist for mobile operators to provide value-added device management services for enterprise customers, increasing their competitive advantage," said Matt Bancroft, chief marketing officer of Mformation.

"More than 90% of CIOs expected operators to play a role in the management of their mobile devices, with most preferring that their IT departments directly control the devices with some support from the operator. There is a significant opportunity for operators to help enterprises with the challenges and complexities associated with mobile device management."

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