Motorway service chain Welcome Break has relieved the pressure of unwanted e-mail on its IT infrastructure, improved security, and increased staff productivity by implementing a managed e-mail service.
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Welcome Break said since implementing the service from Vistorm backed by MailControl from Blackspider Technology, the company had experienced a considerable drop in spam, which has freed up time for its 600 e-mail users.
"Over weekends, between 70% and 95% of all e-mails received were spam, resulting in the first part of Monday morning being used to clear out unwanted emails rather than for productive work," said David Willock, IT director, Welcome Break.
Blocking unwanted e-mail before it enters Welcome Break's network has also removed the potential legal liabilities of unwittingly exposing employees to offensive content and also detected and prevented more than 800 viruses threatening the business.