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Somerset councils sign £400m IT services deal with IBM

Two south-west councils have signed a £400m shared IT services deal with IBM to help serve the citizens of Somerset.

Two south-west councils have signed a £400m shared IT services deal with IBM to help serve the citizens of Somerset.

Somerset County Council and Taunton Deane Borough Council have formed a joint venture company with Big Blue to deliver the services over a ten-year period.

The shared service approach is designed to lead to cost savings and improved efficiency in the delivery of services, including customer services and access, workforce development and procurement.

The Taunton-based joint venture company is called Southwest One and run by staff seconded from both councils and IBM.

Southwest One will deliver services to support finance, ICT, human resources, customer services, property services, facilities management, design and print, postal services, and procurement, among other services.




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