Shannon Development improves business processes with enterprise content management

Anthony Savvas

Regional economic development organisation Shannon Development is automating and improving business process efficiency with an enterprise content management system.

Shannon has deployed the OnBase system from Hyland Software. It is using the system to improve its document processing and automated document management procedures.

John Rea, information systems manager at Shannon Development, said, "We were looking for an easily administered system which was user-friendly and had integrated document management with workflow."

A survey conducted by AIIM, the ECM Association, found that 63% of Irish and UK companies are planning to invest in enterprise content management systems over the next 12 months.

The survey also found that 10% of companies currently spend more on workflow and business process management software than they did a year ago.

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