Egg customers suffer network access cracks


Egg customers suffer network access cracks

Antony Savvas

Customers of online bank Egg were hit with site access problems from the evening of Wednesday 22 August after Egg's network provider Cable & Wireless suffered an outage.

The problems went well into Thursday 23 August, with web analytics firm Keynote reporting that customers suffered long web waits before "being thrown into search engines or a blank page".

Cable & Wireless said it was re-routing Egg customers across its networks to help them avoid the undisclosed technology problems.

The site is now working normally. The bank was recently taken over by Citigroup.

Email Alerts

Register now to receive IT-related news, guides and more, delivered to your inbox.
By submitting your personal information, you agree to receive emails regarding relevant products and special offers from TechTarget and its partners. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.

COMMENTS powered by Disqus  //  Commenting policy