US businesses are embracing voice over Internet Protocol, (VoIP), but they are not abandoning traditional voice lines.
A report from analyst In-Stat says VoIP is used by 20% of US businesses, but 44% of these companies' voice lines remain traditional TDM-based.
In-Stat predicts that two-thirds of US businesses will have some form of VoIP service by 2011.
“VoIP is particularly attractive to businesses with dispersed workforces, where long-distance savings can be easily achieved,” said David Lemelin, an In-Stat analyst.
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
“However, VoIP is not typically embraced as the sole source of voice communications for the vast majority of businesses that have adopted it,” he said.
In-Stat said multiple VoIP systems are used by 36% of businesses, with broadband IP telephony solutions resonating most strongly with smaller businesses and IP PBX with larger ones.
Related article: VoIP not ready for mainstream adoption
Related article: VoIP sales on the rise
Comment on this article: email@example.com