Users of virtualisation software say they are unable to get support for applications. As reported last week, IT workers have objected to the cost of software licences for virtual applications.
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Users have now also said it is difficult to get support for applications running on virtual servers, and some have been forced to run the application on a physical server.
Gary Sussex, ICT services manager at Newham Council, said some third-party software suppliers would not support virtualisation.
Guy Martin, head of VMware's UK business partner programme, said, "Some suppliers will not support production software on VMware."
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