Two thirds of small businesses are still operating without an internet connection, according to a survey by ISP UK Online of almost 600 UK firms.
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It found that 400 of the businesses, which all employ between one and ten workers, have no internet access.
Of those 200 firms with an internet connection, more than half (51%) have no company website, and almost one in five (17%) are using slow dial-up connections.
A third (37%) of small-business owners that are online use consumer internet packages instead of business-grade services, and are giving out consumer e-mail addresses on their business cards, company vehicles and promotional materials.
The DTI estimates the small-business sector accounts for 95% of all UK enterprise and almost one third of all private-sector employment.
UK Online contends that using consumer-based internet services leaves small businesses open to a lack of technical support.
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