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Hotels group outsources hotel payment card contact

Antony Savvas

The InterContinental Hotels Group (IHG) has chosen Atos Worldline to develop, operate and manage its new business-to-business payment card in the UK.

The five year contract with Atos Worldline will allow IHG business account customers to use a cost effective and reliable payment method for their travel needs, said IHG.

The card can be used at any Crowne Plaza, Holiday Inn or Express or Holiday Inn hotel in the UK, as well as InterContinental London Park Lane.

"Implementing this new payment scheme enables our customers to track, analyse and forecast business travel expenditure, and provides a reliable line of credit for their employee travellers at all IHG hotels." said Colin Roy, IHG vice-president of marketing and revenue EMEA.

Roy said, “Through Atos Worldline, we have been able to take advantage of creative business models to reduce and rationalise our investment costs in the launch of this product."

Atos Worldline will be responsible for application processing via a web portal and telephone support service, direct debit processing, account holder database management, and card production and dispatch.

The deal also covers transaction processing, such as online authorisation, invoice and statement production; payment services such as merchant settlement, account holder payments and credit and debt risk management services; and front and back office customer support services, supported by a web portal.

The value of the contract has not been disclosed.

Related article: GNER signs web ticketing contract with Atos to cut costs

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