Luxury food retailer Julian Graves is implementing a multi-protocol label switching wide area network as a precursor to a nationwide Epos upgrade.
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The MPLS Wan replaces a modem dial-up system that polled stores for sales data from their tills. The dial-up system suffered from poor connection speeds and reliability, both problems that should be solved by implementing the new network.
Julian Graves will be able to see real-time sales information at all 300 of its stores giving its head office more information to plan promotions and replenishment.
Julian Graves’ IT manager, Chris Chambers, said, “Once this new hardware system is fully operational, we plan to develop additional processes for all our stores to utilise the system, in turn making it much more effective for them and ultimately for our customers.”
Store managers will be kept informed of changes in the assortment of goods through broadband e-mail for the first time.
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