TechTarget

Spyware infections hitting productivity

Spyware infections are damaging the productivity of employees and IT helpdesks, businesses claim.

Spyware infections are damaging the productivity of employees and IT helpdesks, businesses claim.

In a survey of 100 firms by Webroot, 45% reported an increased load on their IT helpdesk and 32% said employee productivity had been impacted as a direct result of spyware infections.

Nearly a fifth of UK firms claim to have lost sensitive information through spyware infections on their network PCs, and 22% said that spyware had threatened sensitive business activities.

A third of firms claimed that spyware infections had disrupted business activities, while 11% claimed that infections had led to lost sales.

In once case Webroot identified a Trojan designed to capture online banking passwords and usernames. An analysis of the server showed it captured details of 5,000 bank accounts in a week.

The survey showed that 64% of firms used gateway anti-spyware filtering. Firewalls were used by 93% of organisations, URL filtering by 72%, while 55% of firms locked down desktops.


Comment on this article: computer.weekly@rbi.co.uk

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