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Unilever brings in Accenture to streamline IT services

Antony Savvas

Unilever has signed a multi-million pound seven-year contract with Accenture to provide IT application development, implementation and support for Unilever across Europe.

The contract is part of Unilever’s 'One Unilever' program, which is designed to deliver annual savings of €700m (£500m) through the implementation of a unified and streamlined operating model for the company.

The deal builds on an existing relationship between the two companies under which Accenture had been providing business consulting and IT services to Unilever for more than 10 years.

The Accenture agreement follows an outsourcing contract that Unilever recently signed with IBM to provide procurement and payment management systems.

The Accenture contract covers the provision of IT services to Unilever’s operations in 25 European countries, with the services company deploying a unified European IT platform.

Accenture said it expects to deliver the services from six countries: the UK, Germany, the Netherlands, France, Spain and Hungary.

Unilever chief information officer Neil Cameron, said, “This deal allows us to create a simpler, more agile European IT function to better support Unilever’s growth agenda.”

Unilever said a number of it IT staff will transfer to Accenture as part of the deal. It is currently talking to staff representatives about these transfers.

Unilever, which own brands including Persil, Flora and Marmite, is currently training 10,000 staff to use a new SAP business processing system being rolled out across the company.


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