IT professionals are failing to win backing from senior executives for vital corporate security projects because of their poor communication and presentation skills, delegates at the National High Tech Crime Unit's e-crime congress will hear this week.
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Allan Paller, director of research at US security training and research organisation the Sans Institute, will warn professionals that they need to learn how to speak the language of senior executives if they are to avoid coming across simply as "whiners".
"The main thing business people say to me about their security people is that they are always whining," he said. "You are [looked on as] whining if you describe a problem but not the solution."
IT security professionals need to learn how to present their ideas in a more human, less technical way if they are to win over senior managers, Paller said.
"In a perfect presentation, you never need to ask managers for anything. At the end of it, the boss should say to you, 'How long will it take you to do and how much money do you need?'."
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