CA plans to add self-healing capabilities to its Unicenter systems management products, following its acquisition of Control-F1, a firm that develops IT support software that can automatically prevent, detect, and repair end-user computer problems before they disrupt the wider IT system.
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The move is part of a drive to automate IT administration, and industry analysts said the technology could lead to lower IT costs and significant time savings as manual administrative tasks become automated.
CA plans to offer Control-F1's products separately as well as incorporating them into Unicenter Service Desk. Over the next six to 12 months, CA said it would integrate the self-healing system into its central MDB database repository, which holds information on the status of the IT infrastructure.
Carl Greiner, senior vice-president of infrastructure at analyst firm Ovum, said self-healing systems were still in the early stages of development but they would be an essential technology as systems became more complex.
IBM, Microsoft, BMC and Hewlett-Packard are also developing self-healing and autonomic computing systems.
However, Greiner said developing self-healing products was not easy. "For that we have to look at our environment, monitor it and determine where the fix has to take place. We cannot fix everything yet but I think we are heading in the right direction."