HP recalls faulty laptop battery packs


HP recalls faulty laptop battery packs

Antony Savvas

Hewlett-Packard has recalled around 135,000 lithium ion rechargeable battery packs after several burned owners’ laptops.

The recalled batteries are used with HP Pavilion, Compaq Presario, HP Compaq and Compaq Evo laptops. The batteries are made by a third-party manufacturer which HP has not named.

HP said it had so far received reports of almost 20 cases of batteries overheating.

HP said, “The computer industry has recently experienced battery pack recalls by other computer manufacturers. However, HP believes that this current battery pack recall is unrelated to any other announced battery recalls.”

Apple has undertaken three battery-pack recalls over the past 18 months, for instance.

HP said the faulty battery packs had been assembled between March 2004 and September 2004. It said the defect posed a potential safety hazard to end-users.

A new battery will be mailed to affected users in five to 10 days, once they have reported the problem via HP’s website.

Customers can verify if they potentially have a faulty battery pack by going to www.hp.com/support/batteryreplacement

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