Analyst firm Ovum predicts the shared services market will grow 29% a year from 2005 and by 2010 will account for £6.6bn of public sector spend.
This growth, and the fact that the spending leaves for dust major initiatives such as Building schools for the Future and e-borders, marks a huge opportunity for services firms and government to work together.
“Shared services is in its infancy, so there is a significant opportunity for both government and suppliers to work together collaboratively from the outset,” says Ovum analyst John O’Brien.
“This opportunity can only be realised if government maintains its commitment to the shared services vision, if public sector organisations are receptive to shared services and innovative in their implementation, and if successful models for shared service delivery are developed and sustained.”.
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