Intec Telecom Systems, a global provider of business and operations support systems (BSS/OSS), announced today the signing of a multi-million dollar licence and services agreement for Intec’s award-winning billing solution, Singl.eView, with a major US carrier.
Singl.eView will manage billing of the carrier’s next-generation services as well as providing consolidated billing, invoicing and reporting across its legacy billing platforms for the carrier’s strategic business customers, including global corporations and government accounts.
Intec claims that the deal is indicative of a growing trend towards consolidation of multiple operational and billing systems to reduce costs and increase customer service quality. By employing Singl.eView as a consolidated billing services provider across a number of legacy systems, the US company hopes to streamline its operations through automated bill consolidation capabilities across its full service set.
“Market consolidation and increasing competition is driving many operators to look harder at billing costs,” said Kevin Adams, CEO of Intec. “Multiple legacy systems are expensive to run and they make it hard to offer a complete and seamless bill to customers who may have signed up for many different services... this major carrier will reap the benefits of reduced capital expenditure and operational costs, improved efficiency, harmonisation of disparate systems, and the ability to effectively deliver on its managed services business strategy.”