Lloyds TSB has installed an online banking simulation service from VeriSIM in an attempt to encourage more of its...
customers to sign up to online banking.
Banks are using online banking to cut operational costs and reduce pressure on their high street chains by allowing customers to carry out basic transactions from their homes.
The VeriSIM solution allows Lloyds customers to test the bank’s online service before registering with service.
The system also allows the bank’s staff to use the system for training purposes to increase their knowledge about the bank’s online services.
Matthew Timms, Lloyds TSB Internet director, said, "Lloyds TSB has commissioned VeriSIM because its solution can demonstrate the ease-of-use and convenience of our services to customers by allowing them to try out the service before committing to the real thing."
Bank of Scotland, Intelligent Finance and Standard Chartered are also using VeriSIM.