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Stephen Pownall, IT director at glass maker Pilkington, said, "We use the Christmas period as an opportunity for deploying our major system developments. We can do this as our customers will be closed."
Peter Campbell, IT director at solicitors Thompsons, said, "We use the time to catch up on holidays and sweep up those tasks we always meant to do. That said, this year we are doing a accounting system upgrade so it's all hands on deck for the next few months."
At holiday firm Center Parcs, "Christmas is a no-go area for upgrades as the sites and call centres are busy. However, support requirements can be scaled down to minimum skeletal cover as most of the admin departments are off," said IT director Richard Bond.
Derek Eaton head of IT at Police Mutual Assurance Society uses the Christmas period as "an end of season review for staff".