Cisco Systems decision to acquire NetSolve means that its channel partners will be able to offer real-time monitoring of networks.
NetSolve sells a service that remotely monitors the performance, health and status of data networks and can diagnose problems and provide troubleshooting, said Ned Hooper, senior director for corporate business development at Cisco.
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Cisco will let channel partners provide the NetSolve technology to enterprise customers as part of their service and support offerings, Hooper said.
End customers will get a view into the network through a web portal and the channel partners will be able to use the monitoring information to give better support, he said.
Cisco will buy all outstanding shares of NetSolve for $11 (£6.15) per share, for a total of about $128m.
Because NetSolve has about $40m in cash, the effective cost of the acquisition will be between $90m and $95m, Hooper said.
Cisco will also assume certain outstanding NetSolve options, which will be converted to Cisco options when the deal closes, probably in about eight weeks, Hooper said.
NetSolve's technology allows for remote monitoring of Lans, Wans, security software and individual devices on the network such as switches and routers, all through standard interfaces.
NetSolve president and chief executive David Hood will report to Wim Elfrink, senior vice-president of Cisco's Customer Advocacy Group, and most of NetSolve's 292 employees should join that group as well, Hooper said.
Stephen Lawson writes for IDG News Service