IBM and Qantas sign $446m IT outsourcing deal

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IBM and Qantas sign $446m IT outsourcing deal

IBM Global Services has signed a $446m (£252m) IT outsourcing deal with Australian airline Qantas Airways. 

IBM will manage the datacentre and other IT systems for the Sydney-based airline. 

Qantas' decision to outsource its IT systems will allow the airline to focus on changes in the airline industry and on its own business growth. 

Under the terms of the 10-year deal, IBM will migrate Qantas' servers to a shared infrastructure at an IBM datacentre in Sydney and will manage a range of services, including help desk support, security and change management, at various locations. 

Qantas will pay for services on demand allowing the airline to reduce administrative and other IT-related costs. 

The services arrangement with IBM will allow Qantas to respond to customer demands and growth opportunities more rapidly, said Brendon Riley, general manager of IBM Global Services Australia and New Zealand. 

Linda Rosencrance writes for Computerworld


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