Building society ups IBM outsourcing deal


Building society ups IBM outsourcing deal

Nick Huber
Bradford & Bingley has extended an IT outsourcing agreement with IBM to support its mortgage business.

The deal builds on an existing relationship with IBM from 1998 when the building society outsourced its datacentre, desktop and helpdesk in a deal valued at more than £100m over 10 years.

Under the new agreement, IBM will run desktops, servers, helpdesks and applications for Bradford & Bingley's mortgage processing division and its online mortgage broker business, Charcol Online.

Bradford & Bingley will only pay for the IT resources it uses under IBM's on-demand charging method. Neither company would put a value on the extended contract.

Richard Holway, director of analyst firm Ovum Holway, said on-demand computing helps organ-isations reduce fixed costs and could offer significant savings.

In February, Bradford and Bingley signed a £140m, 10-year deal with BT to deliver a portfolio of managed voice and data services to its 7,500 employees.

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