Tool enables IT to bill users for storage use

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Tool enables IT to bill users for storage use

Antony Savvas
Mobile phone chip company Qualcomm has become one of the first users of a data storage management system from Veritas that promises to let IT departments better control and cost their data storage systems.

Veritas Commandcentral Service 3.5, launched last week, can automatically measure data storage consumption, data back-up service levels, and the cost of using different types of storage media for different types of data.

Veritas said the product allows administrators to create data resource user groupings, define back-up services, measure service levels and use, and allocate costs based on use.

These abilities allow businesses to operate a utility computing model internally with IT functions, closely costed and treated as a billable service to different departments.

Commandcentral Service 3.5 is controlled through a simple service delivery web portal, and can produce up to 75 different reports that allow companies to track service levels and storage capacity use by department, location or application.

Rakesh Kumar, vice-president at analyst firm Meta Group, said the launch demonstrated "solid natural progress by Veritas, delivering what users want". He said users wanted more technical data, and that the easy-to-use financial tool provided was a big bonus.

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