Hewlett-Packard opened its Software Forum with an overview of rewards and challenges of developing a "services management" framework.
HP’s Adaptive Enterprise strategy and its Darwin Reference Architecture can serve as catalysts for building a services management framework, said Nora Denzel, senior vice-president and general manager of the software global business unit at HP.
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An organisation’s infrastructure layer must be virtualised to quickly adapt to the myriad business changes that occur, she said.
"There is no easy answer," Denzel warned. "The ultimate state of fitness in an IT environment is optimising your resources so supply and demand [is] matched."
Every single business process triggers an event, which requires automation, she said.
Denzel said customers should adopt a flexible infrastructure model that can work on any piece of hardware and easily tie to outside software applications to reduce the cost, time, and personnel required to manage and maintain existing IT infrastructure.
In order to successfully implement Adaptive Management, the HP executive told her customers first they must get the full range of resources, including storage, servers, monitoring, inventory, provisioning, and planning under stabilised control.
Next, they must begin to think about daily operations and connections as services.
"Everything is integrated and clustered together rather than discrete partitions," Denzel remarked.
"This is not a vision, these are [HP] products that ship today and feed into adaptive management," she added.
Brian Fonseca writes for InfoWorld